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Can you request the agreement ?

Ive lost the finance paperwork agreement I paid ppi on with BlackHorse . I rang them today and they confirm the policy is still on their system .

Can I request they email or send it to me ? In light of GDPR surely I’m entitled to it ?

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    You can only request this if the finance is still current. Why do you need the Agreement anyway? The Bank have already confirmed they have a record...
  • Ftba.d
    Ftba.d Posts: 164 Forumite
    Sixth Anniversary 100 Posts Name Dropper Combo Breaker
    Ah I see...

    I thought as it has my details on it in light of GDPR, I could request a copy ?

    I want to see the copy to look at the breakdown correctly as I don’t have my copy so no clue about how much was ppi etc.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Ftba.d wrote: »
    I want to see the copy to look at the breakdown correctly as I don’t have my copy so no clue about how much was ppi etc.
    Why do you want to know how much was PPI? You don't need this information to make a mis-selling complaint and the Bank have already confirmed they have a record of your finance.

    You could send them a Subject Access Request (SAR) letter which would provide you with everything they have on file for you. However, since they have four weeks to comply this would be far too late for the complaint deadline.
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ftba.d wrote: »
    Ah I see...

    I thought as it has my details on it in light of GDPR, I could request a copy ?

    I want to see the copy to look at the breakdown correctly as I don’t have my copy so no clue about how much was ppi etc.

    You're making this very complicated for yourself. Just submit your complaint. You don't need to calculate anything yourself.

    GDPR has made data protection very trendy at the moment, but it's not the answer to every problem.
  • Ftba.d
    Ftba.d Posts: 164 Forumite
    Sixth Anniversary 100 Posts Name Dropper Combo Breaker
    You’re right ... I suppose the curiosity of how much ppi I paid is getting the better of me 🙈
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