Thread closed - moved to consumer rights 5 August 2019 at 10:57AM edited 5 August 2019 at 8:30PM in UK holidays, days out & entertainments 7 replies 1.9K views

Finn_2018

.moved to consumer rights

spadoosh

No you wont get the full refund for the holiday because something you wouldve used for a few hours wasnt working.

I dont think you should go on holiday and save that money to buy your own hot tub.

spadoosh

Id say at most the difference in price between accommodation that has that facility and those that dont. Ie how much more expensive was it getting somewhere with a hot tub than it was without.

Potbellypig

You'd be better off having this moved to the Consumer Rights board.

pokerjk

These things happen, if the owner tried to make up for it I'd leave it.

If they couldn't give a dam, then I'd make them aware I'm not happy and try get something back for my holiday. You'll never get it all, maybe 10% of something...

z1a

So you went somewhere you didn't want to go just for use of a hot tub, weird IMO.

chucknorris

z1a wrote: »

So you went somewhere you didn't want to go just for use of a hot tub, weird IMO.

We hired a cottage in Portugal for a week, the owner was really pleased when we said, not to bother turning the hot tub on (apparently it was expensive to run), but if you could sort out a couple of bicycles that would be great (which he did).

WeAreGhosts

Finn_2018 wrote: »

We're quite annoyed, we would have cancelled the holiday had we been told beforehand.

If you'd done that, then you would have lost all your money and the holiday too.