Npower energy bill

jim854

I recently received a energy bill in the post which stated I was in credit by £4.972.84.
When I rang them they said it was I mistake which I realised but is there any way having this figure down on paper I could hold them to it or no chance?

notbritishgas

jim854 wrote: »

I recently received a energy bill in the post which stated I was in credit by £4.972.84.
When I rang them they said it was I mistake which I realised but is there any way having this figure down on paper I could hold them to it or no chance?

If the energy bill had mistakenly said you were £4972.84 in debit do you think they would/could hold you to it?

nPower

jim854 wrote: »

I recently received a energy bill in the post which stated I was in credit by £4.972.84.
When I rang them they said it was I mistake which I realised but is there any way having this figure down on paper I could hold them to it or no chance?

Thanks for reaching out. If you would like to contact us using the email address in our profile we would be happy to look into this for you.

Thank you