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SVS Securities - shut down?

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  • tonyb42
    tonyb42 Posts: 12 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    Just when I thought my two ISAs were protected from the SVS shutdown in 2019, now I discover ITI are closing down their retail business and my ISAs are on the move once again! My gut instinct was to move to another broker with the never-ending ITI delays and failures transferring the SVS accounts over. This would have been fine but inconvenient, however my SVS account was setup while I was a UK resident. Since late 2015 I have been a UK passport holder living as a permanent NZ resident and I realised when ITI took over, I had no choice but to reluctantly stick with them as no UK broker takes on new accounts from non UK residents. So now I have the problem that I have to sell off shares in the ISA as I cannot transfer them anywhere? So with the knowledge that two ISAs are going to disappear because of SVS and ITI company shutdowns - that's two future decades of approx 2k annual dividends lost. What claim can I make for loss of future dividends or otherwise through FBCS or FOS as I am forced to sell?

  • RasputinB
    RasputinB Posts: 317 Forumite
    Third Anniversary 100 Posts Name Dropper
    edited 26 July 2022 at 8:00AM
    tonyb42 said:
    Just when I thought my two ISAs were protected from the SVS shutdown in 2019, now I discover ITI are closing down their retail business and my ISAs are on the move once again! My gut instinct was to move to another broker with the never-ending ITI delays and failures transferring the SVS accounts over. This would have been fine but inconvenient, however my SVS account was setup while I was a UK resident. Since late 2015 I have been a UK passport holder living as a permanent NZ resident and I realised when ITI took over, I had no choice but to reluctantly stick with them as no UK broker takes on new accounts from non UK residents. So now I have the problem that I have to sell off shares in the ISA as I cannot transfer them anywhere? So with the knowledge that two ISAs are going to disappear because of SVS and ITI company shutdowns - that's two future decades of approx 2k annual dividends lost. What claim can I make for loss of future dividends or otherwise through FBCS or FOS as I am forced to sell?

    I expect that some of the SIPP trustees on the list provided by ITI will take on non UK residents. But try hard to find a company not on the list and make sure that you do enough due diligence. Relying on FCA regulation clearly isn’t sufficient. Maybe future problems can be avoided if you find a "mainstream and stable provider". See https://forums.moneysavingexpert.com/discussion/comment/76835848/#Comment_76835848 

    There will be many non UK resident SIPP holders in the same situation so it may be helpful to them if you post your findings here. Good luck.

  • eskbanker
    eskbanker Posts: 37,307 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 26 July 2022 at 1:08PM
    RasputinB said:
    tonyb42 said:
    Just when I thought my two ISAs were protected from the SVS shutdown in 2019, now I discover ITI are closing down their retail business and my ISAs are on the move once again! My gut instinct was to move to another broker with the never-ending ITI delays and failures transferring the SVS accounts over. This would have been fine but inconvenient, however my SVS account was setup while I was a UK resident. Since late 2015 I have been a UK passport holder living as a permanent NZ resident and I realised when ITI took over, I had no choice but to reluctantly stick with them as no UK broker takes on new accounts from non UK residents. So now I have the problem that I have to sell off shares in the ISA as I cannot transfer them anywhere? So with the knowledge that two ISAs are going to disappear because of SVS and ITI company shutdowns - that's two future decades of approx 2k annual dividends lost. What claim can I make for loss of future dividends or otherwise through FBCS or FOS as I am forced to sell?

    I expect that some of the SIPP trustees on the list provided by ITI will take on non UK residents. But try hard to find a company not on the list and make sure that you do enough due diligence. Relying on FCA regulation clearly isn’t sufficient. Maybe future problems can be avoided if you find a "mainstream and stable provider". See https://forums.moneysavingexpert.com/discussion/comment/76835848/#Comment_76835848 

    There will be many non UK resident SIPP holders in the same situation so it may be helpful to them if you post your findings here. Good luck.

    @tonyb42 is looking for a home for an ISA rather than a SIPP, and those resident outside the UK definitely can't open an ISA, unless qualifying under the exemption at https://www.gov.uk/individual-savings-accounts:

    You must also be either:

    • resident in the UK
    • a Crown servant (for example diplomatic or overseas civil service) or their spouse or civil partner if you do not live in the UK
  • RasputinB
    RasputinB Posts: 317 Forumite
    Third Anniversary 100 Posts Name Dropper
    eskbanker said:
    @tonyb42 is looking for a home for an ISA rather than a SIPP...
    Oops! My mistake.
    The link you provided goes on to say "You can transfer an ISA to another provider even if you are not resident in the UK".
    If he can't find a provider then I guess that the assets simply need to come out of the ISA wrapper rather than be sold. As that isn't the fault of ITI it is doubtful that a claim could be made for the resultant inconvenience and / or tax problems?
  • eskbanker
    eskbanker Posts: 37,307 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    RasputinB said:
    The link you provided goes on to say "You can transfer an ISA to another provider even if you are not resident in the UK".
    Yes, but if you can't open one then I believe that's moot, i.e. that transfer option only applies for those who already have one with another provider, opened when a UK resident.

    RasputinB said:
    If he can't find a provider then I guess that the assets simply need to come out of the ISA wrapper rather than be sold. 
    I'm not sure that it's viable to transfer stocks from inside an ISA to outside without selling - it certainly isn't in the other direction.

    RasputinB said:
    As that isn't the fault of ITI it is doubtful that a claim could be made for the resultant inconvenience and / or tax problems?
    Well, the root cause of the situation is ITI's fault, either because of their 'choice' to exit the UK retail market or because of their failure to comply with FCA regulations, but yes, the issue for non-UK ISA holders is an unintended consequence.  In terms of a claim, the only route would be to take this up with whoever made an irrevocable guarantee that emigrants could benefit indefinitely from UK tax shelters after leaving the country....
  • tonyb42
    tonyb42 Posts: 12 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    edited 26 July 2022 at 11:23PM
    @eskbanker Thanks for this. So in theory whilst a UK resident, if I had setup ISA accounts in different tax years with more than one UK broker, SVS and one other, then I could have transferred the ISAs held with SVS/ITI to the 'one other' broker. The 'one other' broker may have taken issue with my current non UK address no doubt so I'd have issues with standard AML/compliance checks

    The rule may change on non UK residents keeping their ISAs but I think its treated like a pension vehicle and no doubt too much overhead to deal with as British Citizens frequently move out and then move back to the UK again.

    I noticed early on with dealings with ITI that they have close links with Russian finance and no doubt Ukraine invasion sanctions are no coincidence to this recent action by ITI and then throw in compliance issues and SVS account holder claims to boot. FCA /Leonard Curtis had 11 brokers shortlisted for the SVS transition and yet they chose one clearly not fit for purpose to integrate SVS accounts.

    I can't complain too much with this whole SVS and ITI debacle as I am/was a Lendy investor. That painful episode is still dragging on. The two things that stand out in both cases is yet more evidence of incompetence by the FCA and the objective of administrators to conduct their business ensuring their high costs are covered as a first priority, while taking decisions that put investor needs at the bottom of the pile.


  • eskbanker
    eskbanker Posts: 37,307 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    tonyb42 said:
    @eskbanker Thanks for this. So in theory whilst a UK resident, if I had setup ISA accounts in different tax years with more than one UK broker, SVS and one other, then I could have transferred the ISAs held with SVS/ITI to the 'one other' broker. The 'one other' broker may have taken issue with my current non UK address no doubt so I'd have issues with standard AML/compliance checks
    That's my understanding, yes, that those with multiple ISAs can continue to transfer between them once no longer UK resident, but I don't know how many ISA providers are happy to retain non-UK customers versus those who choose not to.

    tonyb42 said:
    The rule may change on non UK residents keeping their ISAs but I think its treated like a pension vehicle and no doubt too much overhead to deal with as British Citizens frequently move out and then move back to the UK again.
    There are some similarities with pensions but I'm not sure that there are any plans to change the non-resident treatment of ISAs or that there have been any significant changes in emigrants returning - ultimately it doesn't really make any difference to your situation here and now though.  Out of interest, is your ISA income taxable in New Zealand?

    tonyb42 said:
    I noticed early on with dealings with ITI that they have close links with Russian finance and no doubt Ukraine invasion sanctions are no coincidence to this recent action by ITI and then throw in compliance issues and SVS account holder claims to boot.
    My understanding from earlier in the thread is that the FCA had already warned ITI about its performance in 2020 and restricted them from taking on new clients, and that the FCA had effectively pulled the plug on the company last month, even though ITI have defiantly tried to dress it up as their decision ('no, we dumped them').  No idea if the Ukraine situation contributed in any way though.

    tonyb42 said:
    FCA /Leonard Curtis had 11 brokers shortlisted for the SVS transition and yet they chose one clearly not fit for purpose to integrate SVS accounts.
    You're far from alone in feeling that way but, without going back and checking, didn't most of those eleven withdraw from consideration, leaving few residual choices for FCA/LC?
  • Sheris
    Sheris Posts: 208 Forumite
    100 Posts Second Anniversary Name Dropper
    eskbanker

    The FCA and LC was after the highest bidder in terms of monies, with no respect to the clients of SVS.
    No homework or detail into ITI past history, should have accepted a lower bidder with a history for the transfer.
    Incompetent is a understatement for the FCA and LC with unprofessional common sense what was always going to be the outcome.            
  • eskbanker
    eskbanker Posts: 37,307 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Sheris said:
    eskbanker

    The FCA and LC was after the highest bidder in terms of monies, with no respect to the clients of SVS.
    No homework or detail into ITI past history, should have accepted a lower bidder with a history for the transfer.
    Incompetent is a understatement for the FCA and LC with unprofessional common sense what was always going to be the outcome.            
    Out of curiosity, were the bid values published?
  • masonic
    masonic Posts: 27,329 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 27 July 2022 at 7:56PM
    They wanted a provider who could take on all of the business of SVS, including the forex and CFD trading arm. This will have restricted choices considerably, and do I recall that the final selection was made after a second bidder withdrew from the process leaving ITI as the only remaining option?
    It is a shame, as Interactive Investor were gobbling up every small broker they could get their hands on around that time, but wouldn't have been able to take on all of the clients of SVS.
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