SVS Securities - shut down?

My2penneth

Complain online to the Financial Ombudsman 
https://www.financial-ombudsman.org.uk/consumers/how-to-complain

coyrls

On its own, I don't think not being able to get through on the phone is sufficient grounds for a complaint to the FOS.

Thrugelmir

Josl said:

0207 562 8015 now ends with a recorded message that says "this number is unable to take this call". 

Are you surprised? 

Josl

Thrugelmir said:

Josl said:

0207 562 8015 now ends with a recorded message that says "this number is unable to take this call". 

Are you surprised? 

Not really!

Josl

My2penneth said:

Complain online to the Financial Ombudsman 
https://www.financial-ombudsman.org.uk/consumers/how-to-complain

Taken care of already.

Danie6

Josl said:

Has anyone here, successfully transferred their shareholdings to Barclays from ITI Capital in the last 3 months? If so, please let me know asap when the transfer took place?

I have achieved a transfer of cash to Barclays Bank from ITI on 1 September 2020. Now trying to do get some dividends transferred with no success so far. Your problem seems to be a transfer of the shares to their brokers division? What about your cash?

shiznit76

has anyone managed to transfer out to Iweb yet?

Jamesram

Yes shiznit76 on 21 September- got my trading account transferred after loads of hassle - now suing ITI for a dividend that should have followed.

My partner however remains in the crazy situation that iWeb can "see" her 5 stocks (and £14K) in her ISA, and we agree those stocks and quantities are correct, but somehow ITI are not providing necessary  final info- a Settlement date? a correct Valuation?- I don't know or understand the technicals and don't want or need a new hobby interest, frankly.

So we remain stuck. The only consolation is the current direction of the markets- but that won't last for ever.

Monsieur_Bourse

Today we sold all the shares in my wife's account, not something that I really wanted to do, but looking at the state of the market at the moment the decision became a little easier as I wanted to move some assets into cash. Her transfer to HL has not even progressed to ITI screwing up in their initial attempt, so after only waiting 23 minutes today for HL to answer the telephone she informed them that she wished to cancel her transfer. Obviously HL have not employed any extra temporary staff to cope with the mass exodus away from ITI, they expected their clients who obviously have nothing better to do with their lives to wait and wait until they decide to answer the telephone. Another useless bunch.

The next battle will start on Monday when the funds have cleared in her account in trying to extract the cash from ITI. Whilst I am not happy with the option of paying £10 for same day transfer it will then bring to an end her association with ITI Capital, although there is one small dividend missing, we will chase that up once she has the bulk of her cash out. Has anybody actually tried paying the £10 fee and has the money actually been transferred the same day?

She lodged her formal complaint with Moss about 3 weeks ago, who has acknowledged receipt of the complaint, but has not answered the complaint. Once the 8 weeks is up will we then officially complain to the FOS.

shiznit76

Jamesram said:

Yes shiznit76 on 21 September- got my trading account transferred after loads of hassle - now suing ITI for a dividend that should have followed.

My partner however remains in the crazy situation that iWeb can "see" her 5 stocks (and £14K) in her ISA, and we agree those stocks and quantities are correct, but somehow ITI are not providing necessary  final info- a Settlement date? a correct Valuation?- I don't know or understand the technicals and don't want or need a new hobby interest, frankly.

So we remain stuck. The only consolation is the current direction of the markets- but that won't last for ever.

any tips on how to get the transfer complete?