SVS Securities - shut down?

LEAR1

gibson81 said:

shawdon said:

Copy of an email sent to my account manager at HL to try to support our case and get some more details from one of our escape routes out of this mess:
Xxxxxxxx,
Is there any progress yet on any of my 8 transfers requests?
I would also like to know if HL have managed to get any accounts transferred from ITI yet for any other clients.
This is now becoming a very big story and will soon involve escalation to parliament for one of the select committees to start asking questions. 
I will be seeing my MP, Dominic Raab, the foreign secretary, next week to raise the matter personally particularly as this has implications for UK/Russian relations as this is basically a Russian company Misusing UK taxpayer funds.
Please can you give me a detailed timeline of exactly what actions ITI have taken in reply to our requests to get the accounts transferred as I think we are nearing the point where they are exceeding the allowed timescale for actioning the transfers.
If you can give me the contact details of the senior manager at HL who can provide Additional Support in pursing our case against ITI that would be very much appreciated.
Thanks again for your support in trying to get my accounts transferred as soon as possible.
Xxxx xxxxxxx

I received a message from HL this afternoon to say that ITI had acknowledged my transfer request and sent over a valuation. They couldn't give a timescale but at least progress is being made. I submitted my transfer request in early August.

gibson81, shawdon, johnburman - from memory, I think we are all seeking to transfer away to HL. I was initially mildly disheartened to learn yesterday that iWeb and Jarvis (i think it was) had received acknowledgements from ITI with bulk valuation info while there was no news from HL. But, like you gibson81, I received a message from HL late last night saying that they received acknowledgement from ITI and bulk valuation information. My question for you gibson81 is whether you have been supplied with your own valuation info from HL or whether, like me, HL's message was actually a reference to bulk valuation info having been received (but no further details of your own account at this stage)?

shiznit76

who should it contact at LC regarding my issues with ITI, just their standard email address or is there a standalone one for SVS/ITI issues?

Np1311419

His anyone been able to ascertain a telephone number for ITI capital’s transfers team??

shiznit76

Np1311419 said:

His anyone been able to ascertain a telephone number for ITI capital’s transfers team??

try account management on 020 7562 8010

My2penneth

shiznit76 said:

Np1311419 said:

His anyone been able to ascertain a telephone number for ITI capital’s transfers team??

try account management on 020 7562 8010

8010 gets you through to the ITI reception...not such a bad thing as the person on the other end actually seems to do what she says she will.

Nbs222

I was in contact with IWEB , good news is they have received my valuations.

Bad news is they are all wrong. My transfer valuations were from SC accounts , but only contained items that were left in SC accounts after the migration  to PX accounts.

Is that delibrate?

So what can we do , If we fill another Transfer request for PX account , then what guarantee  is that by the time ITI come to process them they would again  have moved to SC accounts or somewhere else.

Also you cannot have one ISA account , if your SC account is  marked  as ISA then you can't have PX account as ISA with the same provider, can you?.

I would expect this would be the case for all 250 valuations they sent to IWEB and also to other brokers.

We are back to square one

shiznit76

Thanks, Nbs222, guess that answers my question from earlier. I wonder if they held the whole process up until the migration to the Phoenix accounts had taken place first ?

gonzo7

My accounts, like those of many others, have been incorrectly stated for weeks.  The dasboard valuation differs from the portfolio valuation and they are both wrong!  I've patiently waited for them to be corrected but it's just not happening so I thought I'd send a little request for correction.  When I try to do so I get this annoying response:
"Please provide a valid charcter like (,),\,/,|,@,.,,,*,#,space,?,_,-,[,]"
What?  I've tried to overcome this but cannot.  Any ideas welcome.
many thanks

shiznit76

Ok, just spoke to Iweb, would seem that my valuations are correct and were sent over before 3/4 of them were transferred over to Phoenix. Will wait and see if they all make their way to Iweb after transfer takes place

rnf11

Jamesram said:

Email to David Moss Compliance Officer

"COMPLAINTS PROCEDURE: Complaint of LIES and MISREPRESENTATION by ITI Capital

Dear Sir

On its LinkedIn page ITI Capital states that it is a "Brokerage firm for institutional investors and professional clients,  offering an in-house developed trading platform which is scalable and stable, enabling clients to confidently process high volumes at ultra low latency."  Yes but thats just LIES is it not- ITI Capital did not develop anything?

More than once throughout this unending sorry saga, I have gazed at some of their online guff and wondered whether there was any  breach of the ASA standards.

ASA = Advertising Standards Authority           the UK's regulator of advertising                  www.asa.org.uk

They are far from toothless......