SVS Securities - shut down?

Palefountain

I am able to log onto my ITI Qort account which says "on-Boarding approved" I can see my stocks (although one, BAe, shows 75 shares with a value of zero!). Could someone tell me how I transfer out I can't find where to do that on the site? Or do I just do it from a recipient site? 

rugby7170

Not only am I spending loads of time trying to get access to my shares, I'm also now spending loads of time reading through all these comments in the faint hope that maybe , just maybe, someone has an answer  !!!! 

manted

Palefountain said:

I am able to log onto my ITI Qort account which says "on-Boarding approved" I can see my stocks (although one, BAe, shows 75 shares with a value of zero!). Could someone tell me how I transfer out I can't find where to do that on the site? Or do I just do it from a recipient site? 

The usually accepted process is to simmply do it from recipient site.

manted

shawdon said:

Still waiting for my cash withdrawals requested 7 days ago to be actioned despite providing all the required paperwork. ITI are also not replying to any of my emails i have sent so what a complete shambles. A reputable company would action cash withdrawals within 48hours at the latest and of course would reply to emails rather than ignoring them. Has anyone actually managed to successfully withdraw any of their cash yet? 

Yes, Cash withdrawals should be expedited. Has anyone had success in withdrawing this week from forms submitted this week. From reading last weeks posts on the forum, some of us have been able to withdraw cash. I havent seen anyone mention they submitted the form this week to transfer this week.

manorhouse

manted said:

shawdon said:

Still waiting for my cash withdrawals requested 7 days ago to be actioned despite providing all the required paperwork. ITI are also not replying to any of my emails i have sent so what a complete shambles. A reputable company would action cash withdrawals within 48hours at the latest and of course would reply to emails rather than ignoring them. Has anyone actually managed to successfully withdraw any of their cash yet? 

Yes, Cash withdrawals should be expedited. Has anyone had success in withdrawing this week from forms submitted this week. From reading last weeks posts on the forum, some of us have been able to withdraw cash. I havent seen anyone mention they submitted the form this week to transfer this week.

Yes i withdrew cash this week but not without hassle they told me i could withdraw to any acc in my name.
You have to send a statement of the bank you wish to withdraw to.
Still not able to log in keeps saying invalid name.
It is the Phoenix log in code and password code you put in the two boxes ?.
( it looks like it wants an e-mail )
The client number code and phoenix acc code number you do not use they told me ?


 

My2penneth

We submitted 2 cash withdrawal requests (one in my name and one in the wife's). This was early on Aug 5th (half past midnight) I noticed that the cash balance on my account had been reduced this morning (Sat 8th) but has not yet arrived at my bank.
I've just checked my wife's account for her, there has been no progress. Both requests were emailed to ITI within a few minutes of one another.


 

ahouse185

I still cannot log in to the ITI site, it keeps telling me that my user name or password are invalid, but I know that they are correct. So even if I wanted to do something, I can't.
Frustration and anger.

manted

manorhouse said:

Yes i withdrew cash this week but not without hassle they told me i could withdraw to any acc in my name.
You have to send a statement of the bank you wish to withdraw to.
Still not able to log in keeps saying invalid name.
It is the Phoenix log in code and password code you put in the two boxes ?.
( it looks like it wants an e-mail )
The client number code and phoenix acc code number you do not use they told me ?

Yes, the Phoenix Login ID and password they sent must be used to login. I use the link they provided, which launches a window in your browser. If i remember correctly, you have to reset your password when logging in for the first time.

manted

My2penneth said:

We submitted 2 cash withdrawal requests (one in my name and one in the wife's). This was early on Aug 5th (half past midnight) I noticed that the cash balance on my account had been reduced this morning (Sat 8th) but has not yet arrived at my bank.
I've just checked my wife's account for her, there has been no progress. Both requests were emailed to ITI within a few minutes of one another.

Was that for Non ISA accounts and did you attach a bank statement with your request ? I havent sent them a bank statement with the request, but looks like might need to do. If only they were responsive to emails !

My2penneth

manted said:

My2penneth said:

We submitted 2 cash withdrawal requests (one in my name and one in the wife's). This was early on Aug 5th (half past midnight) I noticed that the cash balance on my account had been reduced this morning (Sat 8th) but has not yet arrived at my bank.
I've just checked my wife's account for her, there has been no progress. Both requests were emailed to ITI within a few minutes of one another.

Was that for Non ISA accounts and did you attach a bank statement with your request ? I havent sent them a bank statement with the request, but looks like might need to do. If only they were responsive to emails !

Both were non ISA accounts. 

In the emails (that had the withdrawal forms attached),  I mentioned that the bank account that the funds were to be sent to was the same as that provided for ID verification during on boarding.  

As the cash balance on my account has been reduced, then I'm hoping that the transfer is in progress and that they are not going to ask for more details/ another copy of a bank statement. 

Maybe by Monday the cash will arrive. We will have to wait and see.