We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

SVS Securities - shut down?

1186187189191192651

Comments

  • manorhouse
    manorhouse Posts: 149 Forumite
    100 Posts First Anniversary
    edited 29 July 2020 at 11:22PM
    "Its 6 months from last Thursday.  I have that in writing from LC."
    Someone posted .
    I bet some will get that mixed up with the 3 months before paying there rates.
    might be two months before you can do anything .
  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    I wonder if the Chinese all have access to their funds?
  • MK62
    MK62 Posts: 1,767 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    kencom said:
    Still waiting for my log in details...

    beyond incompetent!
    I'm sorry to tell you that it's unlikely to help as you will just get to put in some details and then get taken to a page for uploading documents that doesn't work. I don't think they appreciate how fragile some of our nerves are after the worry of the last year and thinking we were finally going to see our money again.

    You may have to wait a while when uploading the documents.......I managed to get in today to start the onboarding process, and it took 15-20 mins for the page to fully update to the point it showed the docs were approved and I could continue.
    I'm now at the "Onboarding submitted" stage......I expect that to eventually change to complete, after which I'll get an email telling me what to do next with this Phoenix platform........how long that takes though, I have no idea.... :/

    This thread was started on August 3rd 2019, so there's not much time left before it'll have taken over a year......God help us if one of the big brokers/platforms ever goes bump, it could take years before you see your money if this is anything to go by....

    Still, the end is in sight.....I hope. :)

  • adeel26
    adeel26 Posts: 27 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    Contacted XO/Jarvis for the transfer. Sent them the form yesterday and received email stating that Jarvis has already contacted ITI Capital for the transfer. Anybody knows how the the transfer takes normally?
  • shiznit76
    shiznit76 Posts: 233 Forumite
    100 Posts Second Anniversary Name Dropper
    adeel26 said:
    Contacted XO/Jarvis for the transfer. Sent them the form yesterday and received email stating that Jarvis has already contacted ITI Capital for the transfer. Anybody knows how the the transfer takes normally?
    Have you completed the onboarding yet? Be interesting to know if you can transfer before this has happened
  • ibs1947
    ibs1947 Posts: 7 Forumite
    Part of the Furniture First Post Combo Breaker
    adeel26 said:
    Contacted XO/Jarvis for the transfer. Sent them the form yesterday and received email stating that Jarvis has already contacted ITI Capital for the transfer. Anybody knows how the the transfer takes normally?

    hi did you manage to get account numbers from ITI when you contacted xo Jarvis I am in same position and have been trying unsuccessful to get my account numbers from ITI ...
  • olderbutnowiser
    olderbutnowiser Posts: 85 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    edited 30 July 2020 at 9:20AM
    shiznit76 said:
    adeel26 said:
    Contacted XO/Jarvis for the transfer. Sent them the form yesterday and received email stating that Jarvis has already contacted ITI Capital for the transfer. Anybody knows how the the transfer takes normally?
    Have you completed the onboarding yet? Be interesting to know if you can transfer before this has happened
    It's not so much whether you CAN ask your new broker to transfer before on-boarding is completed, but whether there is any point in doing so. I asked this question yesterday and the consensus was to wait until on-boarding completed.
    Has anyone actually completed on-boarding? I rather doubt it. I suspect that adeel's broker's  email request to transfer will be sitting at the bottom of the inbox at ITI. However I would be pleased to hear otherwise and it would be helpful adeel if you could kindly  keep us up dated as to progress.
  • shiznit76
    shiznit76 Posts: 233 Forumite
    100 Posts Second Anniversary Name Dropper
    ibs1947 said:
    adeel26 said:
    Contacted XO/Jarvis for the transfer. Sent them the form yesterday and received email stating that Jarvis has already contacted ITI Capital for the transfer. Anybody knows how the the transfer takes normally?

    hi did you manage to get account numbers from ITI when you contacted xo Jarvis I am in same position and have been trying unsuccessful to get my account numbers from ITI ...
    Are the new account numbers not just the same as account numbers with SVS but with SC in front of them?
  • adeel26
    adeel26 Posts: 27 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    Hello, 

    My status is "onboarding approved" so I am guessing this means that I am onboard ITI platform but I am unable to trade/withdraw cash. If you go to support center window, you will see that there is an open ticket "Transfer to Phoenix (Internal)" until this is completed we won't be able to trade or withdraw but I am guessing that the transfer can still progress as the assets are now with ITI capital. 
  • My2penneth
    My2penneth Posts: 807 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    Looks like Jarvis are on the ball.
    Our assets are with ITI and we've legitimately asked for a transfer....its up to ITI to make this happen. It is not our fault that they are slow ...but we should probably expect a long delay before any transfer happens. 

    The account numbers should stay the same,  I was told by an ITI representative that there's no reason/plan to change the numbers. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.