How to Open SNAD

Ms_Chocaholic
Ms_Chocaholic Posts: 12,595 Forumite
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in Ebay, auctions, car boot sales, post & parcels
Hi
Just bought an item that was described as in fantastic condition but is anything but. I would like to open a SNAD but I can't see that option, can anyone help.
Thanks
Thrifty Till 50 Then Spend Till the End
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Comments

  • soolin
    soolin Posts: 72,184 Ambassador
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    Go to your sales history and find the item, then resolve a problem and then choose 'item materially different ' (or something to that effect)
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