We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Resolver- not really useful for claiming
hotpot1000
Posts: 315 Forumite
I don't see why Resolver has been suggested by MSE for PPI.
I used it and waited weeks for when it said I could escalate to the Ombudsman even though I received a letter from the bank weeks before.
On downloading the case from Resolver it says documents I uploaded were not sent to the Bank. What is the point, when I attach a copy of the agreement for PPI , that Resolver does not pass it on?
This is just a waste of time, luckily I read advice on the Forum which said to apply directly to the Ombudsman.
I used it and waited weeks for when it said I could escalate to the Ombudsman even though I received a letter from the bank weeks before.
On downloading the case from Resolver it says documents I uploaded were not sent to the Bank. What is the point, when I attach a copy of the agreement for PPI , that Resolver does not pass it on?
This is just a waste of time, luckily I read advice on the Forum which said to apply directly to the Ombudsman.
0
Comments
-
hotpot1000 wrote: »I don't see why Resolver has been suggested by MSE for PPI.
It gives them access to your data.
Good for them, but of little benefit to the customer.0 -
I don't see why Resolver has been suggested by MSE for PPI.
It makes money as they sell the data of people using it on an aggregate basis.0 -
Oh I'm disappointed SonOf0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245K Work, Benefits & Business
- 600.6K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards