Initial PIP Phone Call

[Deleted User]

I'm just trying to make sure my cousin has all the information to hand for when she rings up tomorrow to start the PIP process.

She has two eye conditions so therefore see's two opthalmologists, as well as a neurologist for her migraines and a consultant and a diabetes specialist nurse for her diabetes, does she have to give information on all these people she see's? As well as her GP ? WIll they ask this on the phone or on the form?

Thanks

poppy12345

MarkN88 wrote: »

I'm just trying to make sure my cousin has all the information to hand for when she rings up tomorrow to start the PIP process.

She has two eye conditions so therefore see's two opthalmologists, as well as a neurologist for her migraines and a consultant and a diabetes specialist nurse for her diabetes, does she have to give information on all these people she see's? As well as her GP ? WIll they ask this on the phone or on the form?

Thanks

Personally i would just give her GP and she can add details of all the rest when filling out the PIP2 form.



https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/help-with-your-claim/how-to-claim/

[Deleted User]

That's great thank you, just wanted to be prepared. Appreciate it poppy.

[Deleted User]

My call lasted about 20 minutes a few weeks ago.

[Deleted User]

Can I ask why so long?

poppy12345

MarkN88 wrote: »

Can I ask why so long?

It's about the standard time when first claiming PIP. See the link i posted above for the questions they ask.

[Deleted User]

That’s great thanks really helpful I’ll make sure all info is at hand.

minimad1970

poppy12345 wrote: »

It's about the standard time when first claiming PIP. See the link i posted above for the questions they ask.

Does the call take as long if you're moving over from DLA? Thanks.

poppy12345

minimad1970 wrote: »

Does the call take as long if you're moving over from DLA? Thanks.

Yes because it's still a first time claim. DLA and PIP are totally different.