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Demand for payment from DRP - £145

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In April this year my daughter fell ill whilst driving with her children and so pulled into a car park for safety and to call for help. She did not realise she was in a Euro Parks car park covered by Parking Eye. Help arrived within 15 minutes to drive her car home and to take my daughter to hospital.
She had recently moved house from a rental accommodation and had forgotten to change her car registration details with the DVLA. The PCNs were sent to her previous address and were not forwarded to her new address. If they had, then she would have appealed due to the mitigating circumstances.

She realises she was in the wrong for not changing her address details with DVLA as required by law

She has now received a Demand for payment from DRP for £145. She has tried to enter an appeal on the Euro Parks website but it will not allow her to enter an appeal and redirects her to the DRP website instead. She submitted her appeal to the DRP email address on the letter and they acknowledged her email but stated that if it was an appeal then it would be ignored as it was too late to appeal.

I know that the standard response on here is to ignore demand letters from the likes of DRP but my daughter has anxiety issues and is afraid of what will happen next if she does not pay within the 14 day window which finishes on the 29th July.

I would be grateful for any advice.

Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    its either EURO CAR PARKS or its PARKING EYE, two separate companies so definitely not in bed together , more like ASDA and TESCO, same job , different companies

    probably ECP monitored by ANPR cameras

    everyone ignores DRPL because they can do nothing at all, its no win , no fee, eventually they will refer it back to the PPC to take enforcement action through the courts , in the meantime all that will happen is more debt letters from either DRPL or ZENITH (same company , different desks, IGNORE anyway)


    DRPL cannot and will not accept appeals , only payment


    eventually she will receive an LoC and / or a court claim from the CCBC in Northampton, which is when it gets real

    the PPC have 6 years to try a court case, which if it was PARKING EYE will almost definitely happen
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    What happens next is they will send more letters. Each one will add more money on in an attempt to frighten her into paying before it reaches a billion quid or so.

    Legally they can't actually sue for this money so after a bit they send a much reduced demand as a gesture of goodwill.

    Euro aren't particularly litigatious so she shouldn't worry too much. They huff and puff a lot but that's it.
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    bernieA wrote: »

    I know that the standard response on here is to ignore demand letters from the likes of DRP but my daughter has anxiety issues and is afraid of what will happen next if she does not pay within the 14 day window which finishes on the 29th July.

    I would be grateful for any advice.

    But you see, DRP are simpleton vagabonds that rise up from the sewers with lies and fabrications ... BUT THEY ARE POWERLESS

    READ THIS
    https://forums.moneysavingexpert.com/discussion/5859454/debt-collectors-drp-zzps-what-they-dont-want-you-to-know&highlight=debt+collectors+drp
  • bernieA
    bernieA Posts: 12 Forumite
    Part of the Furniture Combo Breaker
    My mistake. It was ECP. I thought Parking Eye was a generic term for ANPR cameras.

    How likely is it to eventually end up in court and wont their case be enhanced by the fact that it was her fault that she didn't receive the PCN?

    Are ECP allowed to block her making an appeal to them?
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    bernieA wrote: »
    My mistake. It was ECP. I thought Parking Eye was a generic term for ANPR cameras.

    How likely is it to eventually end up in court and wont their case be enhanced by the fact that it was her fault that she didn't receive the PCN?

    Are ECP allowed to block her making an appeal to them?

    It's way to late for an appeal. That ship sailed so long ago it's probably docked on the other side of the world.

    ECP so far aren't litigatious. Past performance is no guarantee of the future though. Currently I personally would sit it out.
  • Have a read of the NEWBIES thread (one click back, third thread down).

    You will then understand the game you are now playing.

    Any appeal would have failed - these scammers just want your cash.

    They don’t do mitigation - no money in it.

    You are not dealing with John Lewis as one poster often points out
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    bernieA wrote: »
    My mistake. It was ECP. I thought Parking Eye was a generic term for ANPR cameras.

    Are ECP allowed to block her making an appeal to them?

    They are allowed to do so once the 28 day appeal window closed in April or May this year, she doesn't get the option to do it late because they won't do so or allow it

    You snooze, you lose , sorry to say

    Nobody knows if ECP will dump thousands of even millions of unpaid invoices onto B W Legal or a similar firm, like others have done since the Beavis case

    It is what it is, caught in a trap, as Elvis one sang, leaving us all with Suspicious Minds about this sc@m industry
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