Santander blocked my account.

Hi İ AM HERE TO TELL YOU GUY’S how disgusting i am feeling, Because of what santander bank is doin to us. So let me Start the story. On 10th May i have deposited £10,000 Cash in to my account, On 20th may i was goin to transfer £10,000 To the Guy which i was goin to purchase a car from personally , in a santander branch, Suddenly they asked me several security checks and a proof of were the cash came from. My money was at a bank in overseas country which i took loan from there and i also had a proof of exchangeing money in to Sterling . i Have taken my money out from the overseas country the same day i came to uk and Deposited the Cash. Disgustingly Today is the 23 July. Disgustingly İt Has been 9 WEEKS İ HAVE COMPLAİNED AND THEY HAVE SENT ME A LETTER SAYİNG SORRY BUT WE ARE STİLL İNVESTİGATEİNG AND İF YOU ARE NOT HAPPY WİTH THE OUTCOME YOU CAN GO TO FİNANCİAL OBDUSMAN. SO TELL ME WHAT SHOULD İ DO? ANY EXPERİENCES ? AND BY THE WAY THE ACCOUNT İS ÖPEN BUT THE CASH İ HAVE DEPOSİTED İS WİTHHOLD.
«1345

Comments

  • And so it begins.
    Strap yourselves in folks - there’s at least 6 more weeks of this to come.

    You need to work with the bank and do as they ask and provide the proof that they ask for.

    It’s as simple as that.

    No other way of putting it really.
  • Darako
    Darako Posts: 11 Forumite
    HAVE YOU HAD A SİTUATİON LİKE THİS BEFORE? And How Long can it take ?
  • I think you need a new keyboard...
  • Kentish_Dave
    Kentish_Dave Posts: 842 Forumite
    You are feeling disgusting?

    Can I suggest a shower, a cup of tea, and maybe a nice walk in the countryside?

    Anyway, what to do is to wait until the bank finishes it’s investigation, and in the future avoid transactions like this which unfortunately look suspicious.
  • Terry_Towelling
    Terry_Towelling Posts: 2,279 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Can I suggest a shower, a cup of tea, and maybe a nice walk in the countryside?
    It will have to be a walk in the country because he can't actually buy that car to take a drive in the country - sorry Darako.

    Darako, you could have taken out a loan for £10K in your home country but where is the proof that the £10K you converted into Sterling is the loan cash? How did you pay the cash in to Santander - direct transfer from your overseas account or over-the-counter as actual cash?

    You could be a crook who's taken a loan and had it converted to Sterling (to make things look above-board) and then used an identical amount of 'hot' Sterling to bring over here. For all anyone knows, you could have converted the loan amount straight back into your local currency and cleared the loan in full to prevent your smokescreeen eating too far into the proceeds of the laundering operation.

    I'm not saying you are a crook but this could be what Santander is investigating.

    The investigation will take as long as it takes - you can't speed it up and the bank is not permitted to tell you why it is being investigated. If everything is above-board you probably have nothing to worry about. If anything is 'dodgy' you can probably kiss good-bye to your £10K
  • jonnygee2
    jonnygee2 Posts: 2,086 Forumite
    1,000 Posts Second Anniversary Name Dropper Combo Breaker
    So you took £10k cash out in your home country, flew it over the border, and then deposited it in a UK bank account.

    You can see why it looks a bit dodgy? Why not just send a bank transfer?

    If the money is legit you will eventually get it back. It normally takes a maximum of about 3 months but there's no limit.

    If Santander discover it's the proceeds of crime or illegal activity they will keep the money forever and you will be reported to the police.
  • Darako
    Darako Posts: 11 Forumite
    The money was taken out loan with 24 months repay and i have already payed 3 months of it. İ have converted the money in to sterlings in the same bank with a proof of statement. And it stayed in the same bank as a deposit the day İ flew İ took out the deposit and brought it to deposit my account in uk. Everything happened in the same bank so İ Have every proof.
  • Browntoa
    Browntoa Posts: 49,591 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    But the bank is legally required to do money laundering checks if suspicious.

    It red flags for me

    Large cash deposit from abroad converted to sterling and then withdrawn shortly afterwards is suspicious
    Ex forum ambassador

    Long term forum member
  • suki1964
    suki1964 Posts: 14,313 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Our bank account was locked last week when we made an online transaction to pay for a car from a different location from our home

    Yes it was embarrassing at the time, but for us we thought it was good that the bank had flagged this up as being suspicious and locked the account

    It was sorted within 15 mins as we could prove we were indeed us and we had authorised the transaction

    In these days of online banking, these measures are to safeguard us all. Don't be disgusted, be glad that your bank is so vigilant
  • Tallaght
    Tallaght Posts: 1,632 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    This is happening to a lot of people under current money laundering rules.Why did you not have a bankers draft instead ?
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