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HELP! Appealing a Penalty Charge Notice - faulty machine

Hi,

Looking for some help please appealing a Penalty Charge Notice received today.

Parked at the car park, my mum paid £2 to the machine (£1.60 for 2 hours) and displayed ticket.

Received PCN then upon inspection of purchased ticket, the machine has only registered 1 of the coins but never gave the other back so the ticket has only printed for 1 hour!

Do I stand a chance with appeal?

Feeling very aggrieved having parked here numerous times before hence not feeling the need to check ticket after both coins were swallowed by machine...

Comments

  • Fruitcake
    Fruitcake Posts: 59,464 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 22 July 2019 at 9:52PM
    What is the name of the PPC please?

    Where did the alleged event take place?

    Is it really a penalty charge notice, or is it a parking charge notice?

    Have you read the sticky thread for NEWBIES yet that tells you how to deal with these.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Oops, should have read it first!

    Yep it’s a penalty charge notice from Chipside on behalf of Burnley Council
  • Coupon-mad
    Coupon-mad Posts: 152,750 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    OK, so the Council PCN experts are on pepipoo forum:

    http://forums.pepipoo.com/index.php?showforum=30

    Read some threads first to see how to show them both sides of the PCN. No posting without pics INCLUDING the back of the PCN, and no Hotmail emails allowed there.

    Pepipoo will see an 'out' if there is one.

    :)
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Fruitcake
    Fruitcake Posts: 59,464 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    philhon01 wrote: »
    Oops, should have read it first!

    Yep it’s a penalty charge notice from Chipside on behalf of Burnley Council


    Then you need to take it over to the police and council motoring experts on pepipoo.com as we specialise in private parking charges here on MSE.

    You will need to register on pepipoo with a non-Hotmail email address then read the FAQs before posting both sides of your redacted PCN along with your query.

    Good luck.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
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