Car Lease Ending - Warranty Repairs & Body Works

prim443

I've had a car under lease now for 2 years and 6 months with the lease expiring on the 24/07. The car has been in repair with the main dealer local to me for 3 months of which in that time I've had 2 courtesy cars from the dealer.

The car has minor body damage and alloy wheel damage, which i always had in my mind to repair at least 2 months before the lease finishes. I got quotes etc all which gave an estimated time from booking to completion of ~1 month.

My question:

The leasing company are chasing me to book an inspection on the vehicle and no matter how many times i have told them over the past month that it's in for repair, that was ignored until a few days ago.

Now they're telling me i have no choice but to get the repairs done with them which in turn can cost me more money, but now, finally taken note that it has been in the main dealer for 3 months +.

They're asking me to get the dealer to email them with an update every week but with the lease expiring in 3 days of writing this, what happens when the lease expires and it's still in for repair?

Do i still have a legal responsibility for the repairs? and should i be given rights to find my own repair company even though the lease will expire?

I cannot take the car out of the dealers as per their advice. Plus i wouldn't feel safe driving it seeing as it just randomly loses power when turbo cuts out.

Lastly,my original lease contract was for 24 months but i extended it another 6 months,i went way over my contracted mileage but increased my direct debit to cover the additional mileage and more.

Now, because the car has been in repair for 3 months and is on 28,000 miles i have already paid for 32,000 but should i be taking this loss of the over-payment seeing as I've not been able to use the mileage due to the lengthily repairs?

It only benefits the leasing company as the car would be worth more to them and they've taken money from me for that.

Thanking you in advance.

missile

3 months for a repair is a very long time.
What car and dealer?
Have you complained to manufacturer?
You have no right to refund for doing less mileage than you had estimated.

I would instruct the lease company to arrange inspection at and uplift car from the dealer.

prim443

Thanks for your prompt reply.

It's Peugeot and it's in the main Peugeot dealer near me.

I've not complained to the manufacturer or leasing company because to be fair to Peugeot they've looked after me with a better courtesy car and in that time i've been extremely busy with my business.

When Peugeot updates me it's that they're waiting for a part of they've found something else wrong with it.

I wouldn't have the right for a refund on mileage even though it's not my fault that the cars been in for repair this long?

My main concern right now is the body repair work, the leasing company are basically threatening me that if i don't push the dealer then I will be liable for all repair costs directly through them...

Do you think i can also push for a refund of the months I've been paying for the car and not been able to use it?

missile

It would seem unreasonable to expect recompense, but no harm in asking. It may not be your fault, but it is certainly not the Lease Co at fault. It is Peugeot dragging their feet.

I would suggest it is unreasonable to extend your lease so that you can complete DIY repairs. Presumably, Lease Co would want to charge you for that? I doubt you will save much by DIY repairs?

In any event, I would not want to prolong this any longer than I had to.

almillar

When Peugeot updates me it's that they're waiting for a part of they've found something else wrong with it.

Ask the leasing company if they have better access to Peugeot parts than the main Peugeot dealership network! Ask them if they have the particular part the dealership is waiting for!

loskie

re your short use of the allowed miles. Forget that one you will have put miles on the courtesy car I guess.