We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Struggling with debt? Ask a stepchange debt adviser a question

Options
1656668707179

Comments

  • HR_Man
    HR_Man Posts: 10 Forumite
    Part of the Furniture First Post Combo Breaker
    Hi, I am really worried. I have 11k debts on an overdraft and credit card with one bank and have applied for 'Breathing Space' but I read something somewhere that you should not do that because that warns the bank that you are in financial trouble and will freeze your account so you can no longer use it. I am really worried what I will do if that happens in my case - I regret applying for Breathing Space as I had no idea your creditor could freeze your assets and stop you functioning in terms of day to day payments by applying for this scheme. Is this a normal practice ? Help!
  • StepChange_Patience
    StepChange_Patience Posts: 84 Organisation Representative
    Third Anniversary 10 Posts
    HR_Man said:
    Hi, I am really worried. I have 11k debts on an overdraft and credit card with one bank and have applied for 'Breathing Space' but I read something somewhere that you should not do that because that warns the bank that you are in financial trouble and will freeze your account so you can no longer use it. I am really worried what I will do if that happens in my case - I regret applying for Breathing Space as I had no idea your creditor could freeze your assets and stop you functioning in terms of day to day payments by applying for this scheme. Is this a normal practice ? Help!
    Hi there 

    I'm sorry to hear the the Breathing Space is causing you worry.

    Breathing Space is designed to give you 60 days where your creditors can't contact you for payment, take any further action or add any interest or charges while you're seeking debt advice or setting up a solution.

    This can sometimes involve your creditors stopping access to existing credit but not freezing your assets and potentially stopping direct debit for the regular payments to existing debts. You can find out more about the scheme here.

    I hope this helps. 

    Patience


  • Hello, I have a number of debts which I have been paying token payment to for years.
    I’m possibly in a position to offer a final settlement payments.
    I have had a few letters offering me a discount of 80% to pay the debt off.
    Do you know if anyone has had larger discounts such as 90-95%?
  • StepChange_Patience
    StepChange_Patience Posts: 84 Organisation Representative
    Third Anniversary 10 Posts
    blyth_2 said:
    Hello, I have a number of debts which I have been paying token payment to for years.
    I’m possibly in a position to offer a final settlement payments.
    I have had a few letters offering me a discount of 80% to pay the debt off.
    Do you know if anyone has had larger discounts such as 90-95%?
    Hi there

    Thank you for getting in touch. 

    It's great to hear your creditors have offered you a discount to pay the debt off and you're in a position to do this. If you were to look for a larger 'discount', that would have to be at the creditors discretion. 

    You can find out more information about full and final settlements here

    I hope this helps. 

    Patience
  • Hello, I see here that people are advocating defaulting on loan repayments before or instead of setting up a DMP, could anybody please explain this to me?

    We’re looking at applying for a DMP and have not defaulted on anything thus far. 

    Thanks for support and advice 
  • sourcrates
    sourcrates Posts: 31,478 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Hello, I see here that people are advocating defaulting on loan repayments before or instead of setting up a DMP, could anybody please explain this to me?

    We’re looking at applying for a DMP and have not defaulted on anything thus far. 

    Thanks for support and advice 
    You need to post this in the general DFW forum not this thread.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • StepChange_Patience
    StepChange_Patience Posts: 84 Organisation Representative
    Third Anniversary 10 Posts
    Hello, I see here that people are advocating defaulting on loan repayments before or instead of setting up a DMP, could anybody please explain this to me?

    We’re looking at applying for a DMP and have not defaulted on anything thus far. 

    Thanks for support and advice 
    Hi there

    Thanks for getting in touch.

    If you're looking to set up a debt management plan (DMP) I would suggest starting a debt solution straight away if it’s suitable for you. In a DMP, your creditors will normally default the accounts after 3-6 months of reduced payments.

    Sometimes people may choose to default their debt before starting a plan to either build up a 'buffer' as the contractual payments won't be made and to potentially have the debts default sooner. This may mean they would  drop off your credit file sooner.

    The risk with this is that your creditors wouldn't be aware of your next steps of setting up a plan to help you repay the debts, where as if you were to start your plan your creditors would be informed. 

    Either way the choice would be entirely up to yourself.

    I hope this helps. 

    Patience
  • Hello, I'm new here! Long story so please bare with me! 

    I started a new job in 2022 and on my first week I discovered I was pregnant and was told by my employer I was not eligible for SMP but could get maternity allowance. Whilst on Maternity leave in 2023 and during the cost of living crisis and everything going up (not ideal on maternity leave!!) my partner and I used our credit cards more than we should have. 

    We've racked up around 14k of credit card debt over a few cards. Now I'm back to work full time and we're bringing in a combined income of around 60k, I thought it would be wise to tackle our debt and consolidate it to one monthly payment. I applied for a consolidation loan recommend by clear score and was declined on the fact my childcare expenses are high so failed affordability. The monthly payment for the loan was ALOT less than the 3 separate payments we're making a month. We're just making the minimum payment on all 3 cards but it's not leaving us with much after everything has been paid. 

    Do you have any advice on what else we could do to consolidate the debt? We've gone through all our outgoings and changed providers who were cheaper to save money where possible. We're homeowners so don't really want to go down an IVA route and damage the credit score although it's being damaged at the minute so I'm not sure what we could do?

    Any advice/tips welcome! 
  • StepChange_Patience
    StepChange_Patience Posts: 84 Organisation Representative
    Third Anniversary 10 Posts
    Hello, I'm new here! Long story so please bare with me! 

    I started a new job in 2022 and on my first week I discovered I was pregnant and was told by my employer I was not eligible for SMP but could get maternity allowance. Whilst on Maternity leave in 2023 and during the cost of living crisis and everything going up (not ideal on maternity leave!!) my partner and I used our credit cards more than we should have. 

    We've racked up around 14k of credit card debt over a few cards. Now I'm back to work full time and we're bringing in a combined income of around 60k, I thought it would be wise to tackle our debt and consolidate it to one monthly payment. I applied for a consolidation loan recommend by clear score and was declined on the fact my childcare expenses are high so failed affordability. The monthly payment for the loan was ALOT less than the 3 separate payments we're making a month. We're just making the minimum payment on all 3 cards but it's not leaving us with much after everything has been paid. 

    Do you have any advice on what else we could do to consolidate the debt? We've gone through all our outgoings and changed providers who were cheaper to save money where possible. We're homeowners so don't really want to go down an IVA route and damage the credit score although it's being damaged at the minute so I'm not sure what we could do?

    Any advice/tips welcome! 
    Hi there 

    Thank you for getting in touch and sharing your situation.

    It sounds like you've taken some really positive steps by looking at your budget and changing costs where you can. if your childcare costs are high, it may be worth checking you're getting the right help with his. You can find out more information about this here

    When trying to consolidate it's always worth taking into account that: 
    • You may be making large payments for a long time
    • You may end up paying more in the long term
    • Your monthly payments may not be affordable
    You can find out more about consolidating debt here.

    It may be worth seeking impartial debt advice to find out what would be best to support you with the debts, getting advice won't impact your credit score.

    It would involve completing a budget first of all, which would also be useful to have so you have a copy of your full financial situation, this is something you can do online, at your own pace.

    I hope this helps. 

    Patience


  • Hello

    Hoping you can give me some advice regarding some debt collectors that are chasing me for unpaid council tax.

    I have outstanding council tax due and finally after a long battle with the council involved, got the bill reduced due to my children being in further and higher education and not required to pay thus meaning that I was entitled to a 25% discount on the bill.

    In the meantime, the council passed the debt on to Bristow and Suitor. I had them come out to my address whilst I was still disputing the bill and as a consequence the bill was increased by approximately £300.

    I have now tried three times to set up a payment agreement with them and each time, they have said that they are not prepared to accept the amount. I have sat and done all my sums and there is absolutely no way that I can pay any more than I am offering. They are insisting on more than double the amount I can afford and I have no hope in hell of being able to get close to that figure.

    Having read some older threads on this board, it appears that the amount of £300 additional fee is more than they are allowed to charge. Is this still the case, and is the acceptable fee still £42.50 or has it increased?

    In addition, is it still an option for me to write to the head of the council asking for them to take back the debt and agree a payment plan with them instead of with these debt collectors?

    Any advice that you can give me would be really gratefully received as I am losing sleep about this and have no idea what I can do to get this sorted out.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.