Struggling with debt? Ask a stepchange debt adviser a question

StepChange_Aidan

ironchest said:

I Am really really hoping somebody can help me here, I’m messaging on behalf of my parents who are in a right state.

They are 60 and 65, both in low paid jobs working 50+hours a week.  

they own a property with an interest mortgage that has £100k left on it, the Big problem is that have accrued £20k of debt on 3 high rate credit cards (Barclays is the biggest)

the interest means they are literally living hand to mouth despite the hours they do.  They can’t see a way out, selling wouldn’t leave them enough to buy a house and they can’t get a new mortgage or loan due to their age apparently so they are stuck in this trap.

this has left my dad with a lot of health issues Due to the stress but he works to pay the interest, so this is a plea for somebody to help provide any options that can help with this

Genuine thanks in advance 

Hi,

Thanks for posting. I’m very sorry to hear about your parents’ situation and I hope we can help.

While mortgage payments are always a priority, credit cards are unsecured and your parents should only offer to pay the lenders what they can comfortably afford, even if that means paying less than the contractual amount and defaulting on the debts.

If they’re struggling to meet the minimum payments to the cards, one option would be for them to set up a Debt Management Plan to make one monthly payment to their unsecured debts based on what they can afford after covering their priority bills and living costs.

Alternatively, an Individual Voluntary Arrangement (IVA) could be suitable. This would be a formal agreement between your parents and their creditors to make reduced payments to the creditors. After five or six years the remaining debt is written off. IVAs are available in England, Wales and Northern Ireland. In Scotland, the equivalent is a Trust Deed.

There may be other solutions that are appropriate for your parents’ situation, but this would depend on their specific circumstances and where they live in the UK. I’d recommend that they have a conversation with a debt advisor to understand their options. If they’d like to contact StepChange our details are here.

I hope this helps.

Aidan

StepChange_Aidan

sarahg8 said:

Hi, I have debt of 32k across loans and credit cards. I was made redundant this week and now sick with worry with how I am going to pay required payments each month. My redundancy is only £1k. I am living at home - but don’t want this to effect my mother’s flat. I need some help desperately 

Hi Sarah,

I’m sorry to hear that you’ve lost your job. 

We can certainly help you, but we’d need to know more about your income, expenses and debts before we can give any recommendations. It would be better if you get in touch with us so we can help put together a budget and make a plan to deal with the debts.

Will you be able to afford the minimum payments to your debts this month? If not, I’d suggest contacting the creditors to explain the situation, let them know that you’ll be seeking debt advice and ask them to give you 30 days of breathing space. If you have any payment arrangements (such as direct debit or standing order) you could cancel them through your bank and just pay directly what you can afford for now. 

Your mother shouldn’t be affected by debts in your name (unless she’s a guarantor). If you’re concerned about a possible visit from bailiffs, please bear in mind that for unsecured debts (such as loans and credit cards) this is preventable and the creditors would have to go through a number of stages to reach that point which could take months or years.

I hope this helps.

Aidan

JCswans

Hi
I've just put paperwork through for a DMP. I've got a Halifax loan (8k) that's I've reloaned on, credit cards from m&s, Barclaycard, MBNA, Argos card, Very account, the list goes on... 

It's in excess of £21k, I'm making minimum payments now, but that's all I can afford and I'm finding myself struggling to pay anymore than that, though I really want to. None of the debts I have will be paid off in a couple of months even if I did have £500 to throw at them. 
I'm quite a stress head and the fact I got out of debt 2 years ago apart from the loan to pay off my credit card and overdraft makes me mad that I've allowed myself to get in to this mess again. 
Even though the Stepchange site has said that the DMP is my best option that I qualify for,  does the fact I can make minimum payments and live around my debts and stay out of my overdraft make it less likely I'll get respite to pay my debts over the 5 year protected period? 

Thank you for your advice 

StepChange_Aidan

JCswans said:

Hi
I've just put paperwork through for a DMP. I've got a Halifax loan (8k) that's I've reloaned on, credit cards from m&s, Barclaycard, MBNA, Argos card, Very account, the list goes on... 

It's in excess of £21k, I'm making minimum payments now, but that's all I can afford and I'm finding myself struggling to pay anymore than that, though I really want to. None of the debts I have will be paid off in a couple of months even if I did have £500 to throw at them. 
I'm quite a stress head and the fact I got out of debt 2 years ago apart from the loan to pay off my credit card and overdraft makes me mad that I've allowed myself to get in to this mess again. 
Even though the Stepchange site has said that the DMP is my best option that I qualify for,  does the fact I can make minimum payments and live around my debts and stay out of my overdraft make it less likely I'll get respite to pay my debts over the 5 year protected period? 

Thank you for your advice 

Hi,

Thanks for your post.

A Debt Management Plan is an informal arrangement. Creditors will normally agree to freeze interest and charges and not take further action, but we can’t guarantee that they will.

If your budget shows that you’re technically able to make the contractual payments to the debts, creditors will have less incentive to agree and could continue to add interest and charges.

If you’ve used our online tool but are unsure about the recommendation, it would be best to give us a call so you can discuss your budget and options with an advisor.

I hope this helps.

Aidan 

Dandytf

I'de like to ask as almost final year of what has become 7-8 year Step Change DMP.
Is seeking another Mortgage/property move realistic or unrealistic one or 2 years after dmp completion.
I'm due to call Step change Mortgage Solutions 2nd time during 2021.
t.i.a.

StepChange_Aidan

Dandytf said:

I'de like to ask as almost final year of what has become 7-8 year Step Change DMP.
Is seeking another Mortgage/property move realistic or unrealistic one or 2 years after dmp completion.
I'm due to call Step change Mortgage Solutions 2nd time during 2021.
t.i.a.

Hi,

Thanks for posting.

When you’ve completed your DMP and your debts are cleared, your credit file will improve and it will become much easier to get a mortgage. Some of your debts may have already dropped off your credit file if they defaulted more than six years ago.

I’d recommend getting in touch with us so we can discuss your DMP and next steps in more detail. Our Financial Solutions team can give expert advice on mortgage options.

I hope this helps.

Aidan

Weimsrock

Hello hoping you can advise..
ive been on a DMP with SC since April 2019 and it has been good but still very tight on budget. I have no emergency funds saved and this month has been a terrible mess. Both dogs requiring expensive veterinary treatment, with one unfortunately not making it and so cremation costs as well. In total it has been £1200 which I couldn’t afford, I had to borrow off friends and family with the promise of paying back in a month to two months. On top of this my car has broken down and I can’t take it to get fixed for 3 weeks until next pay day. Obviously there is Christmas on the horizon also, albeit it’ll be homemade gifts at this rate. My question is whether if I miss 2 months payments or just make nominal payments will my DMP be cancelled? I have missed 2 out of 19 payments since starting, both of which were also due to vet fees. 

StepChange_Aidan

Weimsrock said:

Hello hoping you can advise..
ive been on a DMP with SC since April 2019 and it has been good but still very tight on budget. I have no emergency funds saved and this month has been a terrible mess. Both dogs requiring expensive veterinary treatment, with one unfortunately not making it and so cremation costs as well. In total it has been £1200 which I couldn’t afford, I had to borrow off friends and family with the promise of paying back in a month to two months. On top of this my car has broken down and I can’t take it to get fixed for 3 weeks until next pay day. Obviously there is Christmas on the horizon also, albeit it’ll be homemade gifts at this rate. My question is whether if I miss 2 months payments or just make nominal payments will my DMP be cancelled? I have missed 2 out of 19 payments since starting, both of which were also due to vet fees. 

Hi,

Thanks for your post. I’m sorry to hear about your situation and I hope we can help.

A DMP can be cancelled if payments are missed regularly. If you’re struggling to afford the monthly payment or would like to pay a reduced amount, please give us a call first so we can review your budget and discuss your options.  

Kind regards,

Aidan

bexx_00

Hi,
I’m 30, FT employed with no house/mortgage. I live with my partner and essentially pay him ‘board’. 

I have credit card and overdraft debts of £17,000. 

Most of these have now expired on the 0% and all interest payable. 

I have recently tried to calculate to pay fixed amounts each month to pay them off within the next 4 years, some sooner. 

I have recently changed my accounts so I have an account which i transfer all the ddi amounts for the CC payments each month. 

Then have a separate account for my (spends). 

I have previous issues with spending and credit cards when I had depression and still have bad habits now which I’m trying to stop!
I am good at paying my payments each month and have never missed a payment,( more spending and adding to the CCs when I’d clear with a 0% balance transfer. )

However I’m now wondering if i should get a debt consolidation loan to pay them all off (7 CCs)  and just have the one debt?
would I be eligible (I’m not eligible for any 0% CCs atm) and would this be the best thing to do? 

Tia 

pennypuppy

Hello, a family member has offered a full & final amount on my behalf and it was accepted. Please can I check if the wording from them is ok? I just want to make sure they don't come after/ sell on the remainder. ....
'We're delighted to let you know we can accept the following amount to settle xxxx's account;

Reference: xxx

Amount: xxxx

When paid, if the account is reporting on her credit file, we'll send an update so that this shows as "partially satisfied"

We will send an update to the credit reference agencies to show the above account has been paid & closed upon receipt of the above payment.

Credit file updates can take up to 8 weeks.'

Thanks