Sainsbury’s loan query

Sazbee1974

Hi I’m looking for help with reclaiming miss sold ppi on a Sainsbury’s loan I had about 10 - 12 years ago, I no longer have any paper work at all and I’ve been on the Sainsbury’s financial page and I can’t see any links for reclaiming. Does anyone on here know if I need to claim through another bank? I noticed recently when I made a claim on the Barclays Bank website that there were other lenders listed in the drop down menu so I assume they were underwriting/providing the loans at the time. I’m many thanks in advance for any advice

McKneff

What is your reason for complaining. You should also have physical proof of your complaint.
Seems a long shot if you cant even remember when it was

[Deleted User]

You send your complaint (not claim) to Sainsbury as they sold it to you.

The contact details for complaints are on their 'contact us' page.

Placida

Sazbee1974 wrote: »

Hi I’m looking for help with reclaiming miss sold ppi on a Sainsbury’s loan I had about 10 - 12 years ago, I no longer have any paper work at all and I’ve been on the Sainsbury’s financial page and I can’t see any links for reclaiming. Does anyone on here know if I need to claim through another bank? I noticed recently when I made a claim on the Barclays Bank website that there were other lenders listed in the drop down menu so I assume they were underwriting/providing the loans at the time. I’m many thanks in advance for any advice

Try here to check if you had PPI with Sainsbury’s
https://www.sainsburysbank.co.uk/contact/contact-customer-care#accordion-item-1-3

“Payment Protection Insurance for your Loan or Credit Card
All policy holders
Sainsbury’s Bank introduced customers, via Bank of Scotland, to St Andrews Insurance Group, a wholly owned subsidiary of Bank of Scotland Group, to provide payment protection for loans and credit cards. Please contact:
0800 1510 293
Bank of Scotland
Customer Relations
PO Box 548
Leeds
West Yorkshire
LS1 1WU”
Another useful link from the FCA website is
https://www.fca.org.uk/ppi/how-to-check/checking-without-paperwork
Hope that helps.

[Deleted User]

Answered on your duplicate posting yesterday
https://forums.moneysavingexpert.com/discussion/comment/76059343#Comment_76059343

MovingForwards

https://www.bankofscotland.co.uk/contactus/howtocomplain/complain-about-ppi.html

Sazbee1974

McKneff wrote: »

What is your reason for complaining. You should also have physical proof of your complaint.
Seems a long shot if you cant even remember when it was

Hi, my complaint is that PPI was added to my loan without my consent or knowing. I complained verbally at the time on the phone, i only discovered it when i received my annual statement for the loan, when i spoke to them at the time they said they could stop the monthly payent but could do nothing about reimbursing the payments i had already paid even through they could offer no evidence of me agreeing to wanting the cover. This was at a time when it was relatively unknown that charges could be reclaimed. (im not even sure if it was before this time) so i believe i have a case and reading the success stories on here makes me hopeful i may have a chance.

Sazbee1974

Moneyineptitude wrote: »

Answered on your duplicate posting yesterday


Thankyou, i lost my duplicate posting haha, im new to forum so couldn't find my post after i put it on, ive come on my laptop now which seams a little easier to navigate around :-)