We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Rights and access to info with banks I do not bank with
Blue1966
Posts: 13 Forumite
For legal and criminal purposes, I need telephone recordings of 3 calls I had with 2 banks. As I am not a customer with the banks, the FOS and DSAR route is not applicable. The 2 banks refuse to reply to my letters on the subject issue. Do I have any right and do I have any options for the banks to provide the telephone recordings?
Thank you.
Thank you.
0
Comments
-
If its a criminal matter it may well be that the police can request them.0
-
Is this a continuation of your thread from earlier in the year?
https://forums.moneysavingexpert.com/discussion/5950782/santander-data-protection
If so, I suspect that it would make sense to reopen that one rather than having to explain the entire backstory to anyone looking for context, although personally I don't believe that you're prevented from filing a SAR to obtain any personal data relating to you, even if you're not a customer, i.e. if they hold data identifiably relating to you then they must disclose it to you.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.6K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.5K Spending & Discounts
- 247.4K Work, Benefits & Business
- 604.3K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards