found in Moo Milk MilkShake

rafhelp

i found this in mo nilk chocolate fudge milkshake while age


its was slimy, slippery but solid, thicker than say the film you get on top of boild milk, had to spit it out and was like what the hell is this for def shouldnt have been in the milkshake.


https://www.dropbox.com/s/j3mffkipj7tvwgv/moobadmilk.png?dl=0


tried to contact them but could not find complaint email, used some online form but no response

Aylesbury_Duck

rafhelp wrote: »

i found this in mo nilk chocolate fudge milkshake while age


its was slimy, slippery but solid, thicker than say the film you get on top of boild milk, had to spit it out and was like what the hell is this for def shouldnt have been in the milkshake.


https://www.dropbox.com/s/j3mffkipj7tvwgv/moobadmilk.png?dl=0


tried to contact them but could not find complaint email, used some online form but no response

What advice are you looking for?

the_lunatic_is_in_my_head

Usually with food and drink the packet says if you aren't happy to send it back at their address.

There is a post of Facebook with something very similar to your situation.

The milkshake is made by Crediton Dairy, contact details here:

https://www.creditondairy.co.uk/contact-us/

Other than a refund of the milkshake or a voucher for their product it's very unlikely there is more on offer for this and it's probably not worth chasing.

You say a while ago, do you still have the packet, I'd assume they'd need the batch number to make any checks on quality control.

soolin

I'd use social media, I recently bought some pre mixed fruit cocktails that were thick with mould when opened and I got a response within 48 hours when messaging them via their facebook page. I had tried using their online form and the response to that took longer- I eventually got a response after about 4 days - by which time it had all been sorted via facebook.

LilElvis

rafhelp wrote: »

i found this in mo nilk chocolate fudge milkshake while age


its was slimy, slippery but solid, thicker than say the film you get on top of boild milk, had to spit it out and was like what the hell is this for def shouldnt have been in the milkshake.


https://www.dropbox.com/s/j3mffkipj7tvwgv/moobadmilk.png?dl=0


tried to contact them but could not find complaint email, used some online form but no response

Possibly a bit of undissolved fudge, given that was one of the indredients?

[Deleted User]

LilElvis wrote: »

Possibly a bit of undissolved fudge, given that was one of the indredients?

I would agree. Doesn't look to be any foreign body not intended to be there. A complaint will likely garner a goodwill refund in any case unless the OP has disposed of the evidence...

Matty36

Would you like £10,000 in compensation or something? Not sure what you're asking

Aylesbury_Duck

Matty36 wrote: »

Would you like £10,000 in compensation or something? Not sure what you're asking

Don't forget the hamper!