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PLEASE HELP - Massive Bill from Shell Energy!!!

scottymcdonny · 2019-07-17 16:21:56

Hi guys, I wonder if anyone out there can help me with some advice. I moved into my current property in 2017 and First Utility were the current providers. I called them with gas and electricity meter readings and set up a direct debit to be collected at the beginning of each month. I assumed everything was in order and the…

Comments

Francesanne Posts: 2,081 Forumite

1 August 2019 at 4:27PM

I've been with First Utility (now Shell) for almost 5 years. We supply our meter readings every month (7th) and I religiously check our account each month on line. Has been virtually hassle free except for the odd occasions they wished to increase our direct debit despite being a couple of hundred of pounds in credit. I won that argument and kept to original amount.

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