Cancelling an insutrance policy before it starts

Boggles190

Those are admin fees, which are allowed (described as a fee for setting up and cancelling the policy). As you can see they are lower than the cancellation fees charged after the 14 day period. Many insurers don't charge a fee at all.

Quentin

We are arguing semantics

The OP was charged an admin fee called "setting up fee" because he cancelled

The fee was always non refundable even if he hadn't cancelled!

sheramber

the insurer/broker is entitled to retain an amount of premium to cover the time risk but they cannot charge a cancellation fee. They are entitled to charge and admin fee (which would have to be outlined separately in their T&C's and notified to the customer at the point of sale). T

All of which is stated in the Terms and Conditions of the policy. and what the OP has been charged

that there is a £50 arrangement fee which is non-refundable