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Printer problems

Hi there,

I have a HP Photosmart 6510 printer and we've had this problem before where it will print a status report from the user tools menu without fault, but won't print any documents, it will say there's a paper jam and then just throws out blank paper.

Does anyone know how to fix this please, aside from buying a new printer (looking for recommendations!).

The printer has been good, but every printer we've had, hasn't been without problems.

A solution to the problem would be good!

Thanks in advance.
Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £33,148.12

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