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Eon Exclusive Tariff

nhussa22
nhussa22 Posts: 54 Forumite
Part of the Furniture 10 Posts Combo Breaker
Hi,

Is it possible to get hold of 'exclusive' tariff's only offered to 'loyal' customers? I just got a call from Eon offering me an exclusive tariff - Fixed 1 year Exclusive v5. They had access to all my usage details and knew all my details so it wasn't a scam. I did check their website and this tariff does not show up. The reason they rang me is because I just switched to a new supplier and will be leaving them. The quote they gave pretty much matches what I was quoted with my new supplier and is significantly cheaper than their other tariff's, by around £200.

Any advice?

Comments

  • molerat
    molerat Posts: 34,822 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Quite likely they are offering you a good deal, I had a good priced renewal offer from EDF that was not openly available. The companies are pretty much allowed to do what they like with offers to new customers, existing customers and through various different channels. It is, according to OFGEM, supposed to make things more open and fair but IMO, as is the case with the majority of OFGEM thinking, it actually does the opposite.
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    nhussa22 wrote: »
    Hi,

    Is it possible to get hold of 'exclusive' tariff's only offered to 'loyal' customers? I just got a call from Eon offering me an exclusive tariff - Fixed 1 year Exclusive v5. They had access to all my usage details and knew all my details so it wasn't a scam. I did check their website and this tariff does not show up. The reason they rang me is because I just switched to a new supplier and will be leaving them. The quote they gave pretty much matches what I was quoted with my new supplier and is significantly cheaper than their other tariff's, by around £200.

    Any advice?


    Hello nhussa22 and I can confirm, the Fixed 1 Year Exclusive tariff is one of our products.

    This tariff is only available to existing customers going through a change of supplier.

    Hope this explains nhussa22.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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