in Consumer rights
11 replies 933 views
hello, I had a subscription through a sports channel that I cancelled ,but the channel is still showing after a number of weeks, I e mailed them straight away , and explained,and was told the technical team was still working on it, I e mailed again ,and was told I wasn't been charged (im not) ,on the third occasion I told them if it wasnt switched off ,I wouldn't be contacting them again, were do I stand if they eventually try to bill me in the future when they realize its still showing thanks
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"See you in court" would be your best reply
What is the channel out of interest?
Assuming your contract allows you to cancel, and you've followed the instructions for cancellation etc, you shouldn't have to pay any more.
If you want to be extra safe - assuming you pay by card - you can contact your card provider and tell them to cancel the Continuous Payment Authority.
(... or cancel the direct debit, if you pay that way.)
Just do not use channel, gives then a excuse to charge you.
If they have said they are looking into it. Pointless wasting you time chasing them any more.