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Gearbox & Warranty

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  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    louism wrote: »
    What I don't want is for the warranty company inspector to turn up and say repair is say £2k and they are knocking off 20% for wear and tear or it's not covered due to wear and tear and I have to front the bill myself.
    If they're going to apply 20% wear and tear reduction ("betterment"), then I'd have thought that'd apply to the full bill - so £4,500 - 20% = £3,600. Warranty only covers first £2,000.
  • louism
    louism Posts: 16 Forumite
    10 Posts Second Anniversary
    Yeah, I just gave an example there of it being £2k in total.
    Worse case could be £4.5k and warranty company claim "wear and tear" and not covered.
    Best case, would be a minor bill eg £1k and completely covered by warranty.
    So, I guess I'm going to be confronted with a bill from a minimum of maybe £500 to £4.5k with a warranty company trying to squeeze their way out of it as much as they can.
    I think my best bet would be to get a separate report from the auto-transmission garage and then compare that to the warranty company engineer report and possibly dispute it from there should the need arise.
    And possibly hope that the bill doesn't exceed £2k so the repair doesn't cost me anything.
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