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asda removing option of bags end of july, no alternative offered

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Comments

  • molley
    molley Posts: 528 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Pelirocco...Did you have contact with the driver...how were the items passed from him to you...did you sign his device?
  • molley
    molley Posts: 528 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Pelirocco ...was this before #CORONAVIRUS
    Appeared in our lives
  • Chrysalis
    Chrysalis Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 23 March 2020 at 3:16PM
    molley said:
    Im not surprised  they arent bringing orders indoor in current circs and its the right decision.
    Iceland still use bags and Morrisons are reverting to using bags.Not sure about Sainsburys...That makes it easier to leave stuff at the door so thats what Tesco should do. I put a note on door" please leave bags at door-ring bell r knock- No need to wait".... totally contactless

    I been told they now reversed the decision, seen common sense and tesco using bags again.
    Morrisons were using bags anyway, it was only tesco and asda who stopped.
  • molley
    molley Posts: 528 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Sainsburys stopped using bags too...Im getting an order tomorrow as Ive been prioritised on a/c of my age and slots became available for tomorrow...one order a week is allowed.As far as I can tell they will be bagged and ive asked for the bags to be left at the door and the door bell rung and the driver leave although I think driver might phone me to check
  • Chrysalis
    Chrysalis Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Asda delivery came today, driver looked fuming, immediately asked me to pass him some bags so he could bag up the food, it was the only practical way.

    So asda not even bagging during a virus outbreak.
  • Chrysalis
    Chrysalis Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 9 April 2020 at 4:11PM
    Another asda delivery, ASDA now have a notice on their website stating they will supply bags, so I thought ok they have now got some common sense.

    Shopping came today loose in crates, driver dumped at door expecting to take one tin a time.

    Passed him the bags, he had attitude, I said if you want to walk away, go ahead but I will report you, then he bagged but started moaning.  I then told him, that asda said they will supply bags, maybe next time he shouldnt leave the store with unbagged food.

    Asda are saving pennies by this nonsense, I dont get why they been so stubborn, even after their own website says they will bag the food.

    It was harsh on him, but he is the public face of the company when he is the delivering the food so he gets the negative feedback which I hope he passes on to his boss.
  • molley
    molley Posts: 528 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    It was bad enough before the arrval of Covid .I have two s/mkt crates that I use but now I leave the crates at the door and have a notice on the door asking that any deliveries that wont fit the letter box be put at the door or in the crates and to ring the bell once and leave.  With Tesco,Iceland and Sainsburys using bags again that works very well..I dont even open the door until the carrier has left.
    I dont understand why Asda are operating differently...I'd be contacting Asda and asking for an explanation
    Loop
  • Chrysalis
    Chrysalis Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    According to asda phone support, an email has sent to all stores and call centre stating there has been a number of complaints and that all customers for home delivery need to have bagged food.
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