Compensation Value for HSBC £7500 Debit Error

stragglebod

I'd be grabbing the money and running even faster than the waterbird from Buckingham. It's extremely generous.

akidzolkifli

stragglebod wrote: »

I'd be grabbing the money and running even faster than the waterbird from Buckingham. It's extremely generous.

Haha! perfect, thanks for your feedback all. I've sent them an email to ask regardless and will take whatever is offered.

timbotambo

It sounds to me like you have a case for the Substantial band (£500-£2000) if you took it to the ombudsman. Which the £750 falls into.

Threaten to take it further unless they up the offer a bit - it costs HSBC a lot if you take it to them and they would want to avoid it.

https://www.financial-ombudsman.org.uk/businesses/resolving-complaint/understanding-compensation

boo_star

timbotambo wrote: »

It sounds to me like you have a case for the Substantial band (£500-£2000) if you took it to the ombudsman. Which the £750 falls into.

Threaten to take it further unless they up the offer a bit - it costs HSBC a lot if you take it to them and they would want to avoid it.

https://www.financial-ombudsman.org.uk/businesses/resolving-complaint/understanding-compensation

Looking at the definition of "Substantial" and "Moderate" I'd argue it sounds a lot more like moderate than substantial to me.

akidzolkifli

timbotambo wrote: »

It sounds to me like you have a case for the Substantial band (£500-£2000) if you took it to the ombudsman. Which the £750 falls into.

Threaten to take it further unless they up the offer a bit - it costs HSBC a lot if you take it to them and they would want to avoid it.

Thank you! You were definitely the most helpful out of everyone here today

I'm sure everyone will be happy to know that they have compensated me for £1500. Goes to show better to ask than settle.

KatrinaWaves

Of course they did! Congratulations. I hope your physiotherapist continues to solve such problems.

powerful_Rogue

akidzolkifli wrote: »

Thank you! You were definitely the most helpful out of everyone here today

I'm sure everyone will be happy to know that they have compensated me for £1500. Goes to show better to ask than settle.

That's because he doesn't work for HSBC unlike the rest of us.

theonlywayisup

I love it when it all comes together, suitable response, great compensation and all wrapped up nicely despite the no-goers. And so quick. Isn't that a welcome surprise.

[Deleted User]

theonlywayisup wrote: »

I love it when it all comes together, suitable response, great compensation and all wrapped up nicely despite the no-goers. And so quick. Isn't that a welcome surprise.

Not sure if serious :think:

theonlywayisup

Colin_Maybe wrote: »

Not sure if serious :think:

If I said I was going to post earlier predicting this, would that help?