EDF bill received 8 years on!

soso17

Hi,

I just received a bill from EDF dating back to 2011! We bought an HMO and had the multiple meters removed and one single meter installed; they are saying that one of the accounts didn't get charged for the period before the meter was removed hence a bill for £265.

Obviously I don't have any of the bills still for that period so can't prove or disprove either way.

I have raised a complaint but so far the best they are offering is a payment plan to pay it off.

Anyone had similar or know if there is a statute of limitations on bills?!

Quentin

A debt never dies

Though they only have 6 years to commence legal proceedings (assuming you are in England)



See if they adhere to the energy back billing code (12 months)

And ask them to itemize the bill for you

soso17

Will do - thanks very much!

Matty36

Doesn't the back billing code come into play here if they haven't been trying to bill you for over 12 months? So if this is the first you have heard of it in 8 years, then the back billing code should protect you.

I could be wrong though

soso17

Just to update - I escalated it with EDF, quoting the back billing code and they just came back and confirmed that the whole amount was being cancelled.

I'm obviously thrilled not to have to fork out on a large bill but shocked that they could so blatantly demand money, knowing full well that they do not have the right to.

Thanks so much for the help!

AndyCF

It may well of not been (directly) them being like that, the system could well of flagged a debt then taken action ie: contact letter etc, rather than apply logic > x years = no not send out, flag for 'human intervention'

Something the programmers sometimes overlook, or in some cases the sys admin does -not- set things up properly.

A bit like I got letter telling me I owed 32p (which I didn't actually! Did not owe anything) , must of cost 70+ pence to send it!