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Plusnet I don't want to complete the contract

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Hi all.

I am moving house soon, and I don't want to pay the £65 moving fee for the prepaid 1 year Plusnet broadband contract that I took out last November.

If I can avoid fees then I think my best plan is to just stay a new contract with another provider.

Does anyone know if I would have to pay a cancellation fee for the Plusnet service even though I paid for the entire thing upfront? I mean, I am cancelling my contact, even though I'm not giving them any less money...

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You have a contract that ends in the future .
    But have already paid the full costs .
    Moving home then cancel contract and lose the balance now to November .
    New home free to take up new customer offers .
    Others will be more informed on the £30 cease fee .
  • You can normally see the early termination charges by looking at Manage Account > Account Summary in your Plusnet account.
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