kaspersky error help

little_green

today i keep getting this error when trying to access anything via safemoney/ protected browser from Kaspersky



Certificate verification problem detectedCertificate verification service is not available (error: 0x000000ff)

You are strongly advised against visiting this website to avoid problems with security and storing your confidential data.

Retry checking



it was working perfectly fine yesterday, no idea what has caused this. Tried to google a fix but posts on the kaspersky forum seem to have gone unanswered.
I should still have 6 months left of the 12 month subscription & it does say it's still active.

dan958

If this happens on any website with an SSL ('https') then there is something wrong on your side.

Check that the date and time is correct on your Pc, as this being incorrect can give SSL errors.

If that is correct, make sure that the internet browser you are using is modern and up-to-date, and make sure Kaspersky is fully updated.

little_green

dan958 wrote: »

If this happens on any website with an SSL ('https') then there is something wrong on your side.

Check that the date and time is correct on your Pc, as this being incorrect can give SSL errors.

If that is correct, make sure that the internet browser you are using is modern and up-to-date, and make sure Kaspersky is fully updated.

hi I have checked the date & time & it's correct. I have checked if kaspersky is up to date & it is. I am using google chrome.
The issue still persists & google leads to no solutions.
I have an active paid subscription for a few months longer with one of the reasons i bought it for the safemoney aspect so i feel a bit Peeved that the product isnt working properly & there doesnt seem to be solutions available to fix it.

Any advice is appreciated.

forgotmyname

Use another browser.

little_green

I have tried using Microsoft edge and it gives the same error