my aspire es 14 is showing; harddisk security) port 0 TOSHIBA lock - can anyone help please

magoogy

my aspire es 14 is showing; harddisk security) port 0 TOSHIBA lock - can anyone help please

its windows 10 64 bit

ive downloaded windows and my drivers onto an usb and changed to boot at usb in bios but its saying theres 0 space to install

can anyone please give me instructions from start to finish on what i need to do cheers

its also making a clicking noise

thanks

Browntoa

Sounds like it's been encrypted in the laptop BIOS and is asking for the password

grumpycrab

magoogy wrote: »

...harddisk security) port 0 TOSHIBA lock - its also making a clicking noise

Knackered disk by the sound of it; take it out (may need a computer friend to do this) and test it on another computer.

magoogy

thanks - i did try putting password in but it lets me in and goes no further -
my opinion was its hd has gone but wanted to make sure before i took to the shop and asked them to have a go with it

EveryWhere

Don't think about taking it to a shop before attempting to swap the HDD to an SSD yourself.. They won't do you any favours.
Total cost from £17
What is the full model number of the laptop?