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my aspire es 14 is showing; harddisk security) port 0 TOSHIBA lock - can anyone help please

magoogy
magoogy Posts: 2,961 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
my aspire es 14 is showing; harddisk security) port 0 TOSHIBA lock - can anyone help please

its windows 10 64 bit

ive downloaded windows and my drivers onto an usb and changed to boot at usb in bios but its saying theres 0 space to install

can anyone please give me instructions from start to finish on what i need to do cheers

its also making a clicking noise

thanks

Comments

  • Browntoa
    Browntoa Posts: 49,622 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Sounds like it's been encrypted in the laptop BIOS and is asking for the password
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  • grumpycrab
    grumpycrab Posts: 5,045 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    magoogy wrote: »
    ...harddisk security) port 0 TOSHIBA lock - its also making a clicking noise
    Knackered disk by the sound of it; take it out (may need a computer friend to do this) and test it on another computer.
  • magoogy
    magoogy Posts: 2,961 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    thanks - i did try putting password in but it lets me in and goes no further -
    my opinion was its hd has gone but wanted to make sure before i took to the shop and asked them to have a go with it
  • EveryWhere
    EveryWhere Posts: 3,249 Forumite
    Don't think about taking it to a shop before attempting to swap the HDD to an SSD yourself.. They won't do you any favours.
    Total cost from £17
    What is the full model number of the laptop?
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