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Previously unfound PPI

Just under a year ago Gladstone Brookes did a PPI check with Blackhorse for some car loans. Blackhorse initially said they couldn't find anything. I have received a letter from Blackhorse today to say they have now located several loans which we had PPI on. They have wrote to Gladstone Brookes to inform them too. However I'm wondering if it has been so long now do we still have to go through Gladstone or can we pursue ourselves. The lady at Blackhorse suggested if it is over 6 months ago we can just go direct but I don't know how true this is.
Thanks

Comments

  • Woody19763
    Woody19763 Posts: 11 Forumite
    Sixth Anniversary First Post Combo Breaker
    I'd be interested to know the answer to this as we're in the same boat, I can't even remember the name of the PPI company tbh and the letter we've had from Lloyds hasn't been cc'd to anybody.....
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Woody19763 wrote: »
    I'd be interested to know the answer to this as we're in the same boat, I can't even remember the name of the PPI company tbh and the letter we've had from Lloyds hasn't been cc'd to anybody.....


    Just do it yourself if you cant remember the PPI firm.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Chegs123 wrote: »
    Just under a year ago Gladstone Brookes did a PPI check with Blackhorse for some car loans. Blackhorse initially said they couldn't find anything. I have received a letter from Blackhorse today to say they have now located several loans which we had PPI on. They have wrote to Gladstone Brookes to inform them too. However I'm wondering if it has been so long now do we still have to go through Gladstone or can we pursue ourselves. The lady at Blackhorse suggested if it is over 6 months ago we can just go direct but I don't know how true this is.
    Thanks


    Ring up Gladstone and ask that question.
    No need to give your details.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Put 30% ina separate account and forget obout it for 6 years....just in case
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • sourcrates
    sourcrates Posts: 31,645 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 1 July 2019 at 5:29PM
    My understanding of it, is the initial PPI check is free.


    Only if something is found, and you sign a document allowing the claims company to act on your behalf, does a contract then exist between you.

    If you didnt sign anything, then you are free to pursue it yourself for free.
    From their website :


    "Where PPI is, or may have been, present, we will advise you and look to offer you our PPI CLAIM service. If you accept this offer, the terms of the PPI CLAIM service will apply. If you decline the PPI Claim service, we will close the matter at no charge".
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • SonOf
    SonOf Posts: 2,631 Forumite
    1,000 Posts Fourth Anniversary
    If Gladstone Brooks closed the complaint then their service ended at that point.
This discussion has been closed.
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