Windows laptop not working

waterman3

Hi,

My laptop has stopped working and I'm hoping someone can help.

I think I pulled out the power cable yesterday and over the course of the day I'm guessing the battery went down to 0%. Now, the laptop is off and when I press the 'on' button it doesn't come on, even though I've plugged the power cable back in.

Can anyone help please?

unforeseen

Try leaving it plugged in to the charger for about 20 mins without trying to switch it on.

Is it an HP by any chance?

prowla

A couple of random thoughts...


Do any lights come on when you plug it in? Sometimes the battery needs a smidge of charge before it'll boot.



Have you tried it without the battery in? (NB. Unplug it before removing the battery.)


It'd be an idea to give details of the make & model, as different brands can behave differently.

grumpycrab

Take battery OUT, plug laptop into wall socket with socket OFF.
Hold power button on laptop down for 20secs.
Turn socket at wall ON.
Turn laptop ON. Anything?

waterman3

It's a Dell Inspiron 15. I took the battery out and tried turning it on just connected to the mains and it worked! It's turned on. Thanks very much. At what point do I put the battery back in though?

grumpycrab

waterman3 wrote: »

At what point do I put the battery back in though?

Whenever you want. Just shutdown (or hibernate) first.

that

another random though: the cable got pulled staight out, or was it yanked at an angle, possibly damaging the socket or cable? Did the cable get pulled so much that it partially release the plug from the wall socket?

stragglebod

that wrote: »

another random though: the cable got pulled staight out, or was it yanked at an angle, possibly damaging the socket or cable? Did the cable get pulled so much that it partially release the plug from the wall socket?

Unlikely since the OP has confirmed that it works on mains power only.

that

stragglebod wrote: »

Unlikely since the OP has confirmed that it works on mains power only.

Agree, but #5 was not there when I started typing

Mr.Generous

I've known a few laptops do exactly this and removing the battery - unlikely as it sounds - usually does the trick. As Grumpycrab said stick it back in anytime and it'll start to charge.