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Nest replacement

Robin9
Robin9 Posts: 12,857 Forumite
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My 5 yo Nest Thermostat has just packed up - it works from the App but not from the outer ring. Nest support has confirmed this is terminal.

What do I replace it with - another Nest or a Hive ?
Never pay on an estimated bill. Always read and understand your bill

Comments

  • tim_p
    tim_p Posts: 883 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    Have Nest support confirmed if a new one should just plug in and work or are there differences between the various models that affect the wiring? If it’ll plug straight in and go then I’d go for another Nest.
  • matelodave
    matelodave Posts: 9,116 Forumite
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    Do you need to replace it - if it works from the app then just use that rather than lashing out lots of money.
    Never under estimate the power of stupid people in large numbers
  • Robin9
    Robin9 Posts: 12,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    tim_p wrote: »
    Have Nest support confirmed if a new one should just plug in and work or are there differences between the various models that affect the wiring? If it’ll plug straight in and go then I’d go for another Nest.

    Nest support recommend a complete replacement including the heat link.
    Never pay on an estimated bill. Always read and understand your bill
  • Robin9
    Robin9 Posts: 12,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    matelodave wrote: »
    Do you need to replace it - if it works from the app then just use that rather than lashing out lots of money.

    Convenience really - its much easier to adjust the temperature by turning the outer ring and opening up the app.
    Never pay on an estimated bill. Always read and understand your bill
  • matelodave
    matelodave Posts: 9,116 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Robin9 wrote: »
    Nest support recommend a complete replacement including the heat link.

    They would, wouldn't they.
    Never under estimate the power of stupid people in large numbers
  • tim_p
    tim_p Posts: 883 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    Robin9 wrote: »
    Nest support recommend a complete replacement including the heat link.

    So that’ll probably mean a bit of wiring change. Looking on the bright side, the newer ones do hot water control as well.

    You also probably can’t buy just the controller on its own without the Heat Link included in the box.
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