M&S bank - applied and nothing since

energy1x

Applied for M&S bank current account with the intention to then switch a donor.

Did the application online over 2 weeks ago, told it was successful and had an email to the same effect.

But received absolutely nothing since. Is this a common experience? It is a bit worrying considering a credit check has been done but so far I have nothing. Beginning to remind me of the horrors of the Ulster Bank savings instant access fiasco a few years ago!

Browntoa

They are incredibly slow

And expect multiple letters , a request to phone them and so on .

Part of the way their vetting process works

JustAnotherSaver

Again - they’re very slow.

I opened a credit card with them recently. Got accepted. About 4-6 weeks later I received my card and PIN.

Katiehound

Slow- yes
I would be inclined to phone them and check on the progress- or not!

SaverSal

I had my first experience with M&S recently and as all the above are saying, they are painfully slow. After finally getting the current account opened, it took several telephone calls to start the switching process. I then applied for a regular saver with them, and that was declined as the switch needs to complete first. I am learning the art of patience.....

PRAISETHESUN

SaverSal wrote: »

I had my first experience with M&S recently and as all the above are saying, they are painfully slow. After finally getting the current account opened, it took several telephone calls to start the switching process. I then applied for a regular saver with them, and that was declined as the switch needs to complete first. I am learning the art of patience.....

One of the requisites for the M&S Bank regular saver is that you have switched to them... so I can understand why you had to wait for the switch to complete before you could open it. But otherwise I agree that they are painfully slow... although in my personal experience they were not as bad as First Direct or HSBC proper. Only required one phone call and a few weeks of waiting to get things up an running for me

Katiehound

It will be worth the wait, after all very few offering 5% RS now (sadly!!)