Current account switching - source account

fifeken

Is it possible to use a saving account as the source for a switch? I realise it's not called a current account as in the service name, but in practice would it be treated as one?

And is it possible to use the switching service to switch a current account (HSBC) into an already open account (TSB)? I've just tried it and I'm getting an error message but not sure if it's because it's not allowed or some other reason.

oldagetraveller

Doubt it, the clue is in "Current account switching".:)

eskbanker

No, no, and yes, respectively....

colsten

fifeken wrote: »

And is it possible to use the switching service to switch a current account (HSBC) into an already open account (TSB)? I've just tried it and I'm getting an error message but not sure if it's because it's not allowed or some other reason.

How have you tried it, and what is the error message you got?

fifeken

colsten wrote: »

How have you tried it, and what is the error message you got?

Logged on to my TSB account on the website and selected "Switch your account now" from the main screen.

This opened a new tab where I entered the details of the accounts to switch from and to.

Submitted this and the errror message that popped up said "The channel does not exist for the operation".

colsten

fifeken wrote: »

Logged on to my TSB account on the website and selected "Switch your account now" from the main screen.

This opened a new tab where I entered the details of the accounts to switch from and to.

Submitted this and the errror message that popped up said "The channel does not exist for the operation".

This sounds much like a result of the shambolic state of the TSB IT systems. You could try again, or call/visit them to do the switch, or even switch to a different bank altogether

PRAISETHESUN

The account opening and account switching processes are two independent things - you can open an account and then switch to/from it at any point after that (either at the time of opening the account or years down the line). Sounds like an (in)famous TSB IT problem there... you might need to initiate a switch manually in branch/over the phone.

And also as above, the clue is in the name. Only current accounts can be switched, and only organisations which are signed up to CASS. A list of participating banks is here: https://www.currentaccountswitch.co.uk/banksandbuildingsocieties/Pages/banks.aspx

fifeken

PRAISETHESUN wrote: »

The account opening and account switching processes are two independent things - you can open an account and then switch to/from it at any point after that (either at the time of opening the account or years down the line). Sounds like an (in)famous TSB IT problem there... you might need to initiate a switch manually in branch/over the phone.

And also as above, the clue is in the name. Only current accounts can be switched, and only organisations which are signed up to CASS. A list of participating banks is here: https://www.currentaccountswitch.co.uk/banksandbuildingsocieties/Pages/banks.aspx

There was no account opening being done - only switching. Both banks mentioned support the process and I have now started the process over the phone with a completion date of 1/7/19.

Not being familiar with bank account terminology I was wondering whether a savings account could also be a current account despite the name. I thought I'd made that point in the OP.