McDonalds Turn Young pettioners away.

POPPYOSCAR

I am shocked by what I just watched on the BBC.

Two young girls aged 7 and 9 went along with the BBC to hand in a petition to McDonalds.

They were told by the receptionist that someone was coming down to help them.

A man who said he was security made them leave and go to the pavements and said he would be over to talk to them.

They were then left there. You could see staff at the windows laughing.

The girls were visibly upset.

Eventually they were allowed to go in and deliver their petition to the receptionist.

Shame on you McDonalds for treating them the way you did.

You have gone right down in my estimation as a company.

Takmon

POPPYOSCAR wrote: »

I am shocked by what I just watched on the BBC.

Two young girls aged 7 and 9 went along with the BBC to hand in a petition to McDonalds.

They were told by the receptionist that someone was coming down to help them.

A man who said he was security made them leave and go to the pavements and said he would be over to talk to them.

They were then left there. You could see staff at the windows laughing.

The girls were visibly upset.

Eventually they were allowed to go in and deliver their petition to the receptionist.

Shame on you McDonalds for treating them the way you did.

You have gone right down in my estimation as a company.

What was the petition for?

p00hsticks

Takmon wrote: »

What was the petition for?

I'm guessing it's this one about giving away toys made of plastic with kids meals
https://www.independent.co.uk/life-style/mcdonalds-burger-king-plastic-toys-petition-schoolgirls-happy-meals-a8972361.html

Pollycat

What did the BBC representatives say/do?
Why was the BBC even there?
Where were the children's parents?

TBH, McDonald's has never been very high in my estimation as a company - simply because I don't eat fast food.

p00hsticks

Pollycat wrote: »

Why was the BBC even there?

According to the link I posted, it formed part of a BBC program about the 'war on plastics'.


Perhaps when the OP has ceased being shocked they can come back and provide a bit more info on what actually happened, what the BBC did and where the girls parents were.

Paul_DNAP

Two attention seeking busy bodies turn up without an appointment but with a camera crew? No wonder nobody was available to speak to them.


This kind of shoddy doorstepping sensationalism masquerading as journalism belongs in the realms of Roger Mellie, and not the BBC.


Even when you do talk to the people on this show, as Tesco did, the journalism seemed to delight in slagging off what they'd not done yet rather than focussing on what progress they had made so far in their reduction of plastics.

Pollycat

p00hsticks wrote: »

According to the link I posted, it formed part of a BBC program about the 'war on plastics'.


Perhaps when the OP has ceased being shocked they can come back and provide a bit more info on what actually happened, what the BBC did and where the girls parents were.

Thanks for the link.
You posted as I was writing my post.
It would have been helpful if the OP had provided a link.

BoGoF

POPPYOSCAR wrote: »

You have gone right down in my estimation as a company.

You do realise most McDonalds are run by franchise holders?

POPPYOSCAR

Why they were there is irrelevant to me.

The way they were treated was disgraceful.

Staff could be seen looking through windows and laughing.

I was so annoyed I emailed Mcdonalds and got an almost immeidiate reply and this was last night.




"Thank you for contacting McDonald's Customer Services.

We would like to apologise unreservedly to Ella and Caitlin. When they wrote to us expressing their concerns about our Happy Meal plastic toys our normal process was not followed - we endeavour to respond to every contact individually and personally. They absolutely should have received a proper response to their letter and petition.

The way they were treated when they came to our offices was absolutely unacceptable. It was never our intention to turn them away or cause any upset and we are immediately reviewing why this situation was handled in this way.

We are committed to listening to our customers, but we failed Ella and Caitlin at every point, and for that we would like to say sorry.

We absolutely agree with Ella and Caitlin in recognising that the reduction and use of plastics is an important issue, and we are committed to reducing plastic across our business, including Happy Meal toys. The joy that many families get from our Happy Meal toys isn’t something that we can ignore and any changes to that have to be planned through carefully.

However, we are evolving what we offer. In the UK over the next six months our Happy Meal promotions will include a mixture of board games, books and soft toys – which will see an almost 60% reduction in the number of hard plastic toys given away in comparison to the first half of the year.

Thank you for taking the time to get in touch."

POPPYOSCAR

BoGoF wrote: »

You do realise most McDonalds are run by franchise holders?

Yes.

What has that got to do with it?

POPPYOSCAR

p00hsticks wrote: »

According to the link I posted, it formed part of a BBC program about the 'war on plastics'.


Perhaps when the OP has ceased being shocked they can come back and provide a bit more info on what actually happened, what the BBC did and where the girls parents were.

They were asked to leave.

They were told that he would speak to them if they left.

When they went outside he told them to 'go over there' which meant they were off the premises and he would come over and talk to them.

Their parents were with them.

He did not go back to them and just left them there.

Staff could be seen at the windows laughing.

The BBC said that eventually the girls were allowed to leave the petition with the receptionist. They went in with their parents.