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Subscription help please!
ka_ka
Posts: 10 Forumite
Hi,
I signed up to a subscription service last year. It has now been renewed as I forgot to cancel it. I have emailed the site asking for a refund as I don't want to carry on with my subscription but they have refused to refund the subscription fee for this coming year.
Am I able to request a refund?
Please help as I really could do with this money.
I signed up to a subscription service last year. It has now been renewed as I forgot to cancel it. I have emailed the site asking for a refund as I don't want to carry on with my subscription but they have refused to refund the subscription fee for this coming year.
Am I able to request a refund?
Please help as I really could do with this money.
0
Comments
-
What do the T&Cs say?
I suspect you should just cancel now so that next year doesn't auto renew.0 -
In most cases they'll refund but with an admin fee deducted (which is fair, as by your own admission you forgot).
Check the T&Cs0
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