Morrisons roasting Tin

choille

Bought a roasting tin with rack several months ago. Used it a few times and then it started peeling - bits of metal appeared on a roast so I took it back. They were all iffy because I didn't have the receipt but I took them to the shelf where they were for sale & they gave me a replacement which has done the same.

I didn't think it would have the same fault so used it just a few times before it did it again. Had folks round for a roast & it really wasn't fit to eat as the meat had metal all along the base of it & the juices were grey-metallic looking.

I phoned them up & have been given the run around. I did eventually get some points on my Loyality Card but I think it's probably quite dangerous & what I wanted was an explanation and advise on what I have been ingesting because it's possible that it's been leeching into the food for a while - the coating or whatever is on it.

The roasting tin is still on the shelves.

When I phoned today the customer service guy wasn't even prepared to look at the case number I was given - he wanted me to go back through it all - explain it all again to him. I'd been on the phone over 20 minutes and I just felt like losing the will to live.
I just got the impression that they don't care. Now Trading Standards no longer deal with individuals so I don't know where to get answers from.

lincroft1710

How much did it cost?

NCC-1701

You were fortunate to get a replacement without proof of purchase. Well done to Morrisons. People do take things back that they didn't buy in the first place.

emsi_b

I had a roasting tin (not with the rack) from Morrison's we've chucked out for exactly the same reason. The non stick coating doesn't seem to want to stick to the metal of the tin. Somewhat irritating, as it was bought to replace a value range tin from Argos that lasted years, and this one has lasted months.

choille

lincroft1710 wrote: »

How much did it cost?

Why?

It was cheap but it isn't safe. I don't want another as I think it's possibly hazardous.

hollydays

choille wrote: »

Why?

It was cheap but it isn't safe. I don't want another as I think it's possibly hazardous.

As said you were lucky to get an exchange.
I think you have to pay a decent amount maybe £20 to get a good roasting tin

choille

.....as opposed to one that may poison you?

Yes, too cheap but surely they should comply with safety standards - or at least I think things used to.

Kentish_Dave

choille wrote: »

.....as opposed to one that may poison you?

Yes, too cheap but surely they should comply with safety standards - or at least I think things used to.

The metal is not poisonous.

choille

Kentish_Dave wrote: »

The metal is not poisonous.

It's like a coating that has peeled off - I don't know what it is.

POPPYOSCAR

If I were you I would write to them.

Voice your concerns that the item could be hazardous to health.

You are right, they should not be selling something like this.

Kentish_Dave

choille wrote: »

It's like a coating that has peeled off - I don't know what it is.

It is metal, it is not poisonous. Manufacturers do not make roasting tins from poison.

Unless it has exploded it still works.