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Ordered item, received different item, told to keep, now they want it back.

Rambolicks · 2019-06-18 15:52:20

Hi everyone, thanks for your time reading my post. I ordered an item from an online shop, they sent a similar item so we contacted them immediately and explained their error. They then said they will "write it off" and send out our proper item straight away. They then sent an automated email asking for the wrong item to be…

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Rambolicks Posts: 31 Forumite

30 June 2019 at 10:42PM

Quick update, thanks for all your advice.

They let us keep it after I sent a snotty email saying they are just wasting my time as the item was food containers and had been used.

Great stuff!

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Ordered item, received different item, told to keep, now they want it back.

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