PCN - Help for Registered Keeper

Doenut

Hello,

Registered Keeper received a PCN from NTC. RK has been burying her head in the sand on this one hoping it would go away and has only now brought it to light as the letters from another company (explaining the charge has gone from £100 - £160) have frightened her. The original Notice to Keeper is dated March 2019 so out of time to appeal.

I tried to send the template appeal for BPA/IPC members via 'Manage your PCN online' but it says 'Sorry, we cannot find this ticket - please check the details you have provided are correct'.

- Shall I send the template (pasted below) to their e-mail address instead?
- The template (pasted below) references BPA, is this OK to keep in as NTC are not members of the BPA?
- Any other advice and guidance would be truly appreciated.

Fruitcake

Edit your post NOW to remove that PCN number. Someone could do a lot of damage with that.

What happened when your friend complained to the pub/brewery manager?

Quentin

If you are dealing with this for her then read up on the debt collectors stage in the Newbies faq thread (#4 there)



Never post unique info like this that the PPC can use to identify the case and use posts in the thread in court

Too late now for appeal


She should ignore everything except a LBCCA or court correspondence


They have 6 years to commence legal proceedings

Doenut

Thank you for the advice and the advice about the PCN.

I've edited to add that she was a customer in the pub in question (met a friend for lunch) and parking for paying customers is free. I have e-mailed the pub to ask what their process is because whatever it is it clearly failed on this occasion.

Coupon-mad

I have e-mailed the pub to ask what their process is because whatever it is it clearly failed on this occasion.

Follow it up with a request for the pub to order it to be cancelled as she was a patron.

There is no other quick fix. It's either landowner cancellation, or win in court.

Doenut

As above I am assisting the registered keeper with a PCN.
The registered keeper did not appeal the PCN and ran out of time.
Case has been passed over to a debt collector.

I sent an e-mail to the PPC (template on here for IPC members), they responded by saying that the charge has been passed over to debt collectors and all correspondence needs to go through them.

I had already e-mailed debt collectors using the template on here (suggestion on Newbie thread is to ignore or robustly respond). Briefly said I have no intention of paying the money demanded by their client, and any court proceedings will be vigorously defended. Discussion around Letter Before Claim. Explained charge is disputed, and they must now refer this matter back to their client (PPC) and cease and desist all further contact with me and failure to do so will result in a complaint to the Credit Services Association.

Where to go from here? What are the next steps?

Does RK really just ignore at this stage? What are the chances this will go away?

Quentin

The advice on dealing with the debt collectors stage is all set out in the newbies FAQ thread #4

See also #2 above

Only other thing is keeping on at the pub - as #5 above!

(There's no template to send debt collectors here. Stop contacting them. As advised ignore them)

Doenut

There is a link to a template in the Newbie's thread entitled:

'IGNORE THE DEBT COLLECTORS' STAGE
DO NOT PANIC!


Stating 'if you have letters from any debt collector and are 'on the face of it, too late to 'appeal', then (if in England/Wales) either ignore them or robustly respond' it then links to a template (below). I have only contacted them once.

1 - letter to debt collectors


Name
Address

Date



Dear Sirs

Parking Charge Number xxxxx

I refer to your letter of [insert date], and earlier correspondence.

Firstly, I have no intention of paying the money demanded by your client, and any court proceedings will be vigorously defended.

Second, should it be your client's intention to start court proceedings, they must provide a Letter Before Claim which complies with the requirements of Annex A Para 2 of the Practice Direction on Pre-action Conduct: (Gives Link).

Please also note that a failure and/or refusal to comply with the Practice Direction will result in a complaint being made to the court and an application for a stay of the action and costs pursuant to the provisions of paragraph 4 of the Practice Direction on non-compliance and sanctions.

In the meantime, you should note that this charge is disputed, and you must now refer this matter back to your client and cease and desist all further contact with me. Failure to do so will result in a complaint to the Credit Services Association.

I trust that I have made myself clear.

Yours faithfully

PRINT NAME

The_Deep

Nine times out of ten these tickets are scams so complain to your MP.

Parliament is well aware of the MO of these private parking companies, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.