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MSE energy club confusion- earliest date to switch
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In the past I remember getting timely emails telling me the date had arrived that I could switch penalty free.
So my end of fixed deal is 20th July. Energy club sent me an email 7th May saying 'you're now paying too much'. Not a mention of the date I could switch without penalty. Logged into Energy Club. It displays my existing contract and my end of current fix date, but says nothing about when I should switch. Scoured the Energy Club's site, FAQs etc. Couldn't find mention of the rule.
Finally in the Daily Telegraph online I find the rule, can switch up to 49 days before end of previous fix.
So I make that 1st June so should get my skates on. What's up with the MSE Energy Club's usual clarity?
So my end of fixed deal is 20th July. Energy club sent me an email 7th May saying 'you're now paying too much'. Not a mention of the date I could switch without penalty. Logged into Energy Club. It displays my existing contract and my end of current fix date, but says nothing about when I should switch. Scoured the Energy Club's site, FAQs etc. Couldn't find mention of the rule.
Finally in the Daily Telegraph online I find the rule, can switch up to 49 days before end of previous fix.
So I make that 1st June so should get my skates on. What's up with the MSE Energy Club's usual clarity?
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