bought car with outstanding finance 15 June 2019 at 12:09AM edited 30 November -1 at 1:00AM in Consumer Rights 51 replies 4.2K views

oddjobbpb

as above ^^^^^^^^^

If you bought the car at a fair market price in good faith and were unaware of the finance at that time, it's your car.

TW1234

You do not acquire good title to a purchased item if the so called vendor did not have good title. Therefore the nature & content of the finance agreement is crucial to determine whether the vendor was able to sell it.

If they did not, then the purchaser has sadly been defrauded and may have little prospect of recovering their money.

sofronia

hi everyone, after a peaceful month the financial company came and hacked into the car's compauter and drove it away, without any lwtter before action or court order. we have reported to the police but got rejected.

what can we do now???

waamo

It depends on what kind of finance was on it. You still haven't told us.

sofronia

we have no idea at all, as the finance company has never provided us anything apart from a HPI report, no matter how mang tines we asked.

ThumbRemote

sofronia wrote: »

hi everyone, after a peaceful month the financial company came and hacked into the car's compauter and drove it away, without any lwtter before action or court order. we have reported to the police but got rejected.

what can we do now???

It;s a stolen car. Report to the police again, and to your insurance.

sofronia

police said it is a civil issue, they are not going to take action, ask us to deal with the finance company as we were informed by the finance company that the car has outstanding finace before it was being hacked in and drove away

sofronia

but we have been told by citizen advice that the finance company has to have court order before they can reposes the car. just cant understand why police rejected us.

sofronia

as this is down to the court to judge who now own the car, not finance company or us to say, so they cant just came over to our drive hack into the car computer and drove away without any pre-notice.

we have provided all of our proof to them but they just refuse our proof and insisit the vehicle is bought under value. everyone can go online and have a online car valuation to obtain the market value of the vehicle, how come the finance company still can say it is under value. they just dont have any solid proof at all, aparting from threatening us by bringing us to court to repossess the vehicle.

neilmcl

Did you do actually follow any of the advice earlier in this thread, such as writing to the finance company and stating that you purchased the car in good faith and have good title, or did you just ignore it for a month until it was repossessed?