Boiler not working in rented property

furndire

My grandaughter and her boyfriend are sharing a house. The boiler has not been working for 4 weeks. The landlord has had gas engineers looking at it - they say it’s obsolete and needs replacing. Landlord is insisting on get more engineers round to repair it. They’ve only lived there 6 months and this is the second time the boiler has packed up.
Advice needed please

DCFC79

furndire wrote: »

My grandaughter and her boyfriend are sharing a house. The boiler has not been working for 4 weeks. The landlord has had gas engineers looking at it - they say it’s obsolete and needs replacing. Landlord is insisting on get more engineers round to repair it. They’ve only lived there 6 months and this is the second time the boiler has packed up.
Advice needed please

How many gas engineers have said its obsolete ?

furndire

Just one at the moment. The Agent has been trying to get more quotes but engineers have made appointments and not turned up or
turned up without letting Grandaughter know a time. They are both working long hours so need them to make appointments.
Agents are now blaming them for being difficult to get hold of.

lookstraightahead

Sounds to me as though the landlord doesn't want to buy a new boiler.

seven-day-weekend

lookstraightahead wrote: »

Sounds to me as though the landlord doesn't want to buy a new boiler.

Why should they at the moment? They have only had one quote. Someone else might be able to repair it.

FBaby

If they owned their house, they would have to sort out work to be home around trades people schedule. Either they agree to leave a key for them to get in or take a day off.

How many times did they come or try to make a time your gd and boyfriend couldn't make? They won't have helped the situation.

Catkei

Our agents have a key so they can let workmen in (obviously only of it's been preagreed by us, in writing). Don't see the problem? If we owned we would have had to take time off, so tbh, it works out better.

tacpot12

I had exactly the same problem in one of my properties, issue had been going on for four weeks, but the letting agent didn't tell me about the problem. I found out on a Thursday, I called the boiler manufacturer that day, they sent an engineer on the Friday, and the boiler was repaired on the Tuesday once parts had arrived.

Depending how the weekend falls, 4-6 days is about as quick as a boiler can be repaired if parts are needed. 4 weeks is to long, and not fair on the tenant. I gave my tenants £100 back from their rent for the delay caused by the letting agent.

Many plumbers recommend replacing the boiler once it reaches 10 years old because they don't want the risk of being called back following a repair and their being a dispute over their fees. Once an old boiler start to fail, other parts can fail soon after, but generally all the parts are replacable. My boiler is like Trigger's Broom now, only the case and PCB are the original parts!

lookstraightahead

seven-day-weekend wrote: »

Why should they at the moment? They have only had one quote. Someone else might be able to repair it.

Because it's been a month.

lookstraightahead

Next someone will be saying it's ok to have no hot water, boil a kettle and have a flannel wash.

It's been a month and that is unfair. The landlord is obviously not bothered. So obviously.

martinbuckley

lookstraightahead wrote: »

Next someone will be saying it's ok to have no hot water, boil a kettle and have a flannel wash.

It's been a month and that is unfair. The landlord is obviously not bothered. So obviously.

They could switch the immersion heater on?