I have been charged by a solicitor for a letter they sent myself ??

whiteswan

hollydays wrote: »

So did you not ask for ID and then give him the opportunity to,prove it, if he couldn't eg a phone call?
A blanket " not unless you've got ID" with no room for exploring other ways to prove who he was seems bloody rude

Hi - see my previous reply :-)

She was actually serving customers at the time - and she is in no way, shape manner or form "rude" - but she did not know him and asked him to call me - he didn't.

hollydays

whiteswan wrote: »

Hi - see my previous reply :-)

She was actually serving customers at the time - and she is in no way, shape manner or form "rude" - but she did not know him and asked him to call me - he didn't.

Right, so did she ask for ID.

davidmcn

And what does your lease say about access by the landlord?

Paul_DNAP

davidmcn wrote: »

And what does your lease say about access by the landlord?

That is absolutely irrelevant as the visitor did not and could not/would not properly identify themselves as a bona fide representative of the landlord, and therefore was quite rightly asked to leave as a member of the general population who was caught trying to barge past the bar.


I assume, had they had and shown proper ID then they would have been afforded every courtesy and privilege the landlord is entitled to.

davidmcn

Paul_DNAP wrote: »

That is absolutely irrelevant as the visitor did not and could not/would not properly identify themselves as a bona fide representative of the landlord, and therefore was quite rightly asked to leave as a member of the general population who was caught trying to barge past the bar.

I assume, had they had and shown proper ID then they would have been afforded every courtesy and privilege the landlord is entitled to.

I'm somewhat sceptical that someone whose job is visiting tenanted pubs to do this sort of thing would be acting as if they were a member of the general population trying to barge past the bar. Because they'd know what reaction to expect.

In any event, what's in the lease is relevant if e.g. it says that routine visits should be by prior appointment.

snilloct1957

davidmcn wrote: »

I'm somewhat sceptical that someone whose job is visiting tenanted pubs to do this sort of thing would be acting as if they were a member of the general population trying to barge past the bar. Because they'd know what reaction to expect.

In any event, what's in the lease is relevant if e.g. it says that routine visits should be by prior appointment.

I agree with Paul DNAP above. The rep acted in a manner that put him on a collision course with the bar-person who, quite rightly, refused him entry. What is wrong with:- "Good morning/evening, my name is XXXX, I am from the brewery, is the manager available? I would like to carry out an inspection of the premises. Here is my ID and a phone number you can call to confirm my status." Going to a solicitor should be a last resort, not the first option.

[Deleted User]

snilloct1957 wrote: »

I agree with Paul DNAP above. The rep acted in a manner that put him on a collision course with the bar-person who quite rightly refused him entry. What is wrong with:- "Good morning/evening, my name is XXXX, I am from the brewery, is the manager available? I would like to carry out an inspection of the premises. Here is my ID and a phone number you can call to confirm my status." Going to a solicitor should be a last, not the first option.

According to the OP/bar person.

As previously stated by others can you really see a rep of a company just trying to enter the bar area without valid ID? If it doesn't make sense then it's usually not true.

snilloct1957

Colin_Maybe wrote: »

According to the OP/bar person.

As previously stated by others can you really see a rep of a company just trying to enter the bar area without valid ID? If it doesn't make sense then it's usually not true.

It's according to CCTV footage as well (see post # 21), which I'm sure the OP will make available to the brewery to show them why the rep was refused entry. He stormed off in a huff, making no attempt to show ID or explain his actions.

Paul_DNAP

Colin_Maybe wrote: »

According to the OP/bar person.

As previously stated by others can you really see a rep of a company just trying to enter the bar area without valid ID? If it doesn't make sense then it's usually not true.

If they can charge £200 a pop every time they're refused, then yes I can see a nice little scam going on there somewhere, if someone with less than perfect scruples happened to be in that position.


(EDIT - I hope I put enough "if"s in there to show it was hypothetical, but let it be clear that I am not accusing them of actually doing this, just saying that I can imagine a scenario where things like this could happen.)