New Composite door fitted - chip

Ivrytwr3

Today we had new composite door fitted. Really pleased with the look and fitting of the door - however, we have discovered a chip at the top of the door.

WWYD? I'm not sure if it's an issue, or we should just accept it (it wasn't cheap!)

a.turner

What has the supplier said?

DoaM

As it is brand new I'd be requesting a replacement. Or, (if you're minded) a reasonable discount off the purchase price (20%?) as it's the sort of thing you'll forget about over time. (Get some colour match touch up paint).

Chelseagirl63

Hi
We had a new composite door fitted five months ago, it too was chipped at the top (spotted this when I cleaned it a week later), it looks like it's the same blue door as yours, it had a replacement lock fitted within a week too. Our fitter has 'argued' with me blaming me for the paint coming off at the top of the door and has refused to replace it. He finally came round yesterday to look at the door again, we had an awful altercation with him in the morning, I left for work, when I came home in the evening, he had touched up the chip with paint! I too would love to know where I stand?!