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NatWest slow

Hi, I opened a NatWest account last Wednesday 5/6 hoping to take advantage of the switch offer. I was given my sort code and account number and advised they would be in touch to request I upload some ID. On Friday the 7th, I received the request for ID which I uploaded straight away but since then, I've not heard a thing? The account is still not showing on the online banking app and I've had no notification of a switch date. Is this normal for NatWest? I've never known any other bank to be this slow!

Mbm x

Comments

  • Ben8282
    Ben8282 Posts: 4,821 Forumite
    1,000 Posts Combo Breaker Newshound!
    Curious as to how you have managed to set up online banking at this point.
  • Brewer20
    Brewer20 Posts: 395 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Ben8282 wrote: »
    Curious as to how you have managed to set up online banking at this point.


    The OP has the app, presumably on a phone/device no mention of an online account yet.


    They are a bit slow and if I remember the contact is sparse but give it time they will eventually be in contact, afterall it's only been 3 working/banking days since they received the ID from you.
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