Paid for a 3 Piece Suit - still wating for the final piece

huskie69

Hi All,


I'm looking for some advice on a recent purchase...


On June 22 (10 days) I'm getting married. Back on May 8th, I went to a local suit shop on the hunt for a nice suit. I ended up spending £320 on a 3 piece suit and shirt.

The jacket and trousers needed some alterations to make them fit. The matching waistcoat was not available in store and had to be ordered in.

I've been chasing every week and the waistocat has still not arrived - it's now been 5 weeks and the store owner has suggested I look at other styles as he's having difficulty from his supplier.

In the meantime, I've found another suit shop who has a silimlar suit in stock and in my size.

I feel like I should just return the current jacket and trousers, get a refund and buy the suit from the other retailer.

As the original suit (at least jacket and trousers) have been altered, what are my consumer rights? Can I do this?

Manxman_in_exile

I don't know the answer but I would think it'd be tricky if the jacket and trousers have already been altered to fit you.


You've still got ten days to play with. See if it turns up - and hope it fits!


If it doesn't turn up or if it doesn't fit (and the shop knew you needed it for a certain date) I'd be looking to negotiate some money off. Off the top of my head I'd want a minimum of £50, probably more.


Unless the shop will accept the return and give a refund, I wouldn't get another suit unless I wanted one.

tehone

Is the shop part of a chain. If so is the waistcoat in stock in any branch at all? If so then the best solution is that by whatever means necessary, the shop arranges for this as an urgent courier delivery to you.

With regard to a new suit - you'd probably need that altered too - is there time for this?

Possible alternate - get a different nice waistcoat (its quite other nice to have a waistcoat that doesn't match - though obviously it still needs to complement the suit) - using what ever seems a reasonable part refund from the shop for the waistcoat.

Focus on the marriage, and why you're doing it, don't stress about suit - it'll detract from the day.

huskie69

No, it's an independent store, the only one local to me. There seems to be an abbundance of bridal wear shops, but all the men's suit shops have closed down over the last few years.


I ended up doing a 150 mile round trip to get another complete 3 piece last night (originally went to see if I could get a matching waistcoat but no luck).


Wallet's even lighter but at least I have a full 3 piece now.

tehone

At least you don't have the stress of worrying what to wear at the wedding now - enjoy your day!!