Confused, can anyone help please ?

Betibwt

Hi,
I would really appreciate if someone could help me understand , please .

Obviously I've left it last minute and have now started making claims .......
I've claimed against a mortgage
I've claimed against MPPwith critical illness benefit cos I found the paperwork.

Is anyone able to tell me whether critical illness cover on endownments would come under this ?
I've phoned a credit card company and they said there was no PPI on the card - should I take their word for it ? ( by now I've shredded all the statements etc., that came with that card)
I've phoned a company about a storecard , they say there was no PPI on it …. should I take their word ?

Finances has never been more strong point.
thank you to anyone who feels kindly and has the time to offer some guidance.
:A:D

[Deleted User]

Unless you have evidence to the contrary then yes, you should take their word for it.

Critical illness cover isn't PPI. Only PPI is PPI.

societys_child

Is anyone able to tell me whether critical illness cover on endownments would come under this ?

As post #2, no it's not PPI.

Nearlyold

Hi,
I would really appreciate if someone could help me understand , please .

Obviously I've left it last minute and have now started making claims .......
I've claimed against a mortgage
I've claimed against MPPwith critical illness benefit cos I found the paperwork.

Before we can help:-
Could you clarify what you mean by "claimed against a mortgage", do you mean you've complained about the mortgage, or complained about PPI related to the mortgage. What were your complaint reasons - did the mortgage have PPI attached. Who did you send your complaint to?

Have you sent a PPI complaint in relation to the MPP (Mortgage Protection Plan) with Critical Illness benefit? A Mortgage Protection Plan is a generic marketing name often used for Life Cover to which Critical Illness cover can be added as an additional benefit, did this MPP have a PPI element? What complaint reasons did you give? Who did you send the complaint to?